2 Replies Latest reply: Mar 14, 2013 5:40 PM by vtarpara RSS

    Terrible customer service - the worst!


      I have been trying to get customer service to correct my address country from the US to Canada... for 3 days now! But to no avail so far. No way to do this online or via email. I am writing this while I have been put on hold for the FOURTH time now! It is STILL not clear if they will be able to help me and do this at their end.


      In the meantime, I am unable to upgrade my Lightroom version.


      Great products, terrible service. I am EXTREMELY frustrated.