I'm new to Captivate, so this might be a silly question. I'm
using demonstration mode to try to capture an online procedure
using the Firefox browser. During the procedure, I use the right
scroll bar to scroll down, highlight text, copy text, click on
buttons to open dialog boxes, paste copied information into dialog
boxes, and so forth.
The problem is, when a slide completes, it seems to go back
to the beginning. The effect is that when I preview the project,
you can see me scrolling down the browser window, then it appears
to jump back to the top of the browser (end of slide 1). Then it
appears that I have jumped back to where I left off (beginning of
When the slide gets to the end, why doesn't it display the
last image recorded in that slide instead of the first? That would
allow a smooth transition to the first image of the next slide.
I've also noticed that drop-down menus don't always record
properly. I have to push Print Screen to take extra frames,
otherwise the mouse looks like it's clicking on the background
image. The drop-down is invisible.
When recording items in the browser, keep in mind the process
involved. You click and Captivate immediately takes a screen
capture. Sometimes this happens so fast that the screen hasn't had
time to fully paint. This is most often the case with page changes,
where you click, the page has to be served up and finally displays.
The only option for the issues you are citing is really
paying close attention to the camera shutter sound (if you are
using that feature) to hear when a screen capture is occurring. For
the jumping to the beginning too. Try tapping the Print Screen key
after any drags and whatnot to coax a screen capture to occur.