I am trying to download the Camera Raw 6.5 update for Elements 9. Each time, the download finished unsuccessfully, so that when I try to unzip the folder, it says the folder is empty. I also tried to update the software directly through Elements (selecting Updates under the Help menu), but I am unable to do this because "Updates" is disabled. Is there something wrong with the webpage download link? Why is Update disabled in my Elements help menu?
Moving this discussion to Adobe Camera RAW forum.
I don't know how to update my question, but I think the download problem was due to my internet. However, I still don't understand why Update is disabled in my Elements help menu?