12 Replies Latest reply: Jul 29, 2014 9:12 PM by bobthebuilder32 RSS

    Are there any free trials for ExportPDF?

    kcrumley81 Community Member

      Is there anyway to get a free trial to use the ExportPDF?  If so, how do I get one?  I am interested in purchasing ExportPDF, but would like to try it out first.

        • 1. Re: Are there any free trials for ExportPDF?
          dave_m_k Adobe Employee

          Good day,

           

          Give the service a try.  Visit http://exportpdf.acrobat.com/signin.html and log in with your Adobe ID credentials.  We offer a 1 file trial conversion.

           

          Please let us know if you have any questions.

           

          Kind regards,

          David

          • 2. Re: Are there any free trials for ExportPDF?
            James Fieser Community Member

            Hi David,

             

            I tried that link, and it doesn't seem to lead to a trial conversion option. Is that still available?

             

            Thanks!

             

            James

            • 3. Re: Are there any free trials for ExportPDF?
              dave_m_k Adobe Employee

              Hi James,

               

              We no longer offer a free trial of ExportPDF.  We do offer a 30-day return policy.  I suggest you give the service a try.  If you're unsatisfied for any reason, we will refund your subscription price.

               

              -David

              • 4. Re: Are there any free trials for ExportPDF?
                James Fieser Community Member

                Hi again, David,

                 

                I just got the following email from Adobe:

                 

                "Dear James Fieser, 

                 

                Welcome to the Adobe ExportPDF online service. Because you signed in using your Adobe account, you qualify for one free trial conversion. Simply upload a PDF file to convert it to a Word document in DOCX format."

                 

                In view of your previous note to me, should I just ingore this? I couldn't find anywhere on line to upload the PDF file.

                 

                Thanks!

                 

                James

                • 5. Re: Are there any free trials for ExportPDF?
                  dave_m_k Adobe Employee

                  Hi James,

                   

                  Thank you very much for sharing this with us.  Many moons ago, there was a trial for ExportPDF.  It would seem that you found one of triggers our team missed.

                   

                  Unfortunately, there still isn't a trial of ExportPDF, so you should just ignore this.

                   

                  -David

                  • 6. Re: Are there any free trials for ExportPDF?
                    srs_2712 Community Member

                    I got this email as well:

                    Welcome to the Adobe ExportPDF online service. Because you signed in using your Adobe account, you qualify for one free trial conversion. Simply upload a PDF file to convert it to a Word document in DOCX format.

                     

                    However, when I log in, I don't see any free trial.  Am I eligible for one free conversion?  How do I get it?

                    • 7. Re: Are there any free trials for ExportPDF?
                      dave_m_k Adobe Employee

                      Unfortunately we no longer offer a free trial conversion with our ExportPDF service.

                       

                      May I ask when you received this email?

                       

                      Thanks,

                      David

                      • 8. Re: Are there any free trials for ExportPDF?
                        srs_2712 Community Member

                        "Welcome to the Adobe ExportPDF online service. Because you signed in using your Adobe account, you qualify for one free trial conversion. Simply upload aPDF file to convert it to a Word document in DOCX format."

                         

                        Received Feb 21, 2013 (5 days ago).  Can fwd email to you if you want.  Any chance of getting the free conversion?

                         

                        Thanks

                        Sara

                        • 9. Re: Are there any free trials for ExportPDF?
                          Retfirg Community Member

                          I also received the same email. 

                           

                          From:exportpdf-noreply@acrobat.com
                          Sent:March-05-13 10:11:40 AM

                           

                           

                          Welcome to the Adobe ExportPDF online service. Because you signed in using your Adobe account, you qualify for one free trial conversion. Simply upload a PDF file to convert it to a Word document in DOCX format.
                          Need to export more PDF files?
                          Five Stars
                          Upgrade your Adobe ExportPDF account by subscribing to our affordable annual service to get unlimited PDF to Word conversions. Learn More
                          Help and feedback
                          Get help from Adobe on the Support Center.
                          Your opinion counts
                          We are consistently looking for ways to improve customer experience. Please take a moment to fill out our optional short survey so we can make our services better. Your responses are anonymous.
                          The Adobe ExportPDF Team
                          • 10. Re: Are there any free trials for ExportPDF?
                            dave_m_k Adobe Employee

                            Our Adobe CreatePDF and ExportPDF services do not support free trial conversions at this time. We have identified an issue in which some of our users are receiving emails advertising free trial conversions. We apologize for this and we are in the process of correcting it.

                            • 11. Re: Are there any free trials for ExportPDF?
                              conorf827 Community Member

                              I just recieved the same email! Could I get a free conversion?

                               

                               

                              Dear Conor Fritz,

                              Welcome to the Adobe ExportPDF online service. Because you signed in using your Adobe account, you qualify for one free trial conversion. Simply upload a PDF file to convert it to a Word document in DOCX format.

                              Need to export more PDF files?

                              Upgrade your Adobe ExportPDF account by subscribing to our affordable annual service to get unlimited PDF to Word conversions. Learn More

                              Help and feedback

                              Get help from Adobe on the Support Center.

                              Your opinion counts

                              We are consistently looking for ways to improve customer experience. Please take a moment to fill out our optional short survey so we can make our services better. Your responses are anonymous.

                              The Adobe ExportPDF Team

                               
                              • 12. Re: Are there any free trials for ExportPDF?
                                bobthebuilder32 Community Member

                                Hi, a few minutes ago I was using my Adobe Reader X (version 10.1.10).  I wanted to convert a PDF to a Word document, and I saw the Adobe ExportPDF box on the right side.  I clicked the button that says "Convert" because it seemed like my software had this capability.  Then, a box popped up saying something about a Free Trial version.  So I clicked the link, and it took me to the adobe website.  I signed in and thought the free version was enabled.  No matter what I tried to make the "Convert" button work, I kept getting a message of "An Error Occurred While Signing in".  Then I researched the "Free Trial Version" and found this thread. 

                                 

                                I do not believe anybody owes me a Trial Version, but I wanted to make Adobe aware of this issue.  My primary frustration is that I spent a good amount of time and effort trying to solve a problem with a service that does not exist.