2 Replies Latest reply: Apr 5, 2012 8:03 AM by a31modela RSS

    Reader process Zombie in Linux - Blank PDFs

    a31modela Community Member

      I am having a major issue where we cannot open multiple pdfs from a Suse terminal.  As long as I do not close any pdfs out of the browser I can open as many as I want.  If I close one out, I cannot open any additional ones as I now have a acroread defunct process.  All subsequent pdf files open as a blank screen. My only recourse is to close out the browser and relaunch to again open a pdf.

      a ps -ef | grep acro* shows [acroread]<defunct> for the acroread process that was running.

       

      SuSE 11 v.1

      Adobe Reader 9.4.2-1

      Firefox 3.5.19

       

      Is there any newer version / beta I could try?

       

      Thanks,

      Steve

        • 1. Re: Reader process Zombie in Linux - Blank PDFs
          Vaibhav Padlikar Community Member

          1) Can you try acroead -openInNewInstance ? This might work as the issue here looks like  the first process went into defunct.  Let us know if this workaround works for you.

          2) Is your machine having 64 bit architecture ?  Can you share the output of uname -a .

           

          thanks,

          -vaibhav

          • 2. Re: Reader process Zombie in Linux - Blank PDFs
            a31modela Community Member

            Good Morning Vaibhav,

             

            Here is my uname -a - Linux xxx7922xx 02 2.6.32.36-0.5-pae #1 SMP 2011-04-14 10:12:31 +0200 i686 i686 i386 GNU/Linux

             

            Excuse my ignorance but where can I add the -openInNewInstance parameter?  I am using Firefox to initiate the opening of Reader to view the pdf.  Is there a config file to edit?

             

            firefox  28449 25927  0 10:54 ?    00:00:01 /opt/Adobe/Reader9/Reader/intellinux/bin/acroread --display :0.0 -progressPipe 3 -exitPipe 4

             

            Thanks for your help so far,

            Steve