0 Replies Latest reply: Apr 4, 2012 11:00 AM by vdiaz761098 RSS

    Flash Print Spool Getting Too Large with Flash PLayer 11.2.202.228

    vdiaz761098 Community Member

      Hello,

       

      Recently our clients have been complaining about printing functionality being sluggish. We've done some testing and have narrowed down the issue to the Flash Player version 11.2.202.228. Updating to that version generates large spool size but reverting back to 11.1 works as expected. The problem however is that we can get the smaller spool size consistently on 11.1 and never get a large one, but we can generate the large on sporadically on Flash Player 11.2.202.228. In other words, large spool size on 11.1 NEVER happen but on 11.2.202.228 it mostly happens.

       

      We've spent about 100 hours in man power investigating this issue as it affects all of our clients. Any help would be greatly appreciated.

       

      Thank you in advanced!