7 Replies Latest reply: Jun 11, 2012 6:51 AM by renatoferreirarenatoferre RSS

    LCCS + Flash Player 11.2 issue

    DrAlexGor Community Member

      Hi all,

       

      Any one else had problems with playback after installing Flash Player 11.2 ?  I have a bunch of data I can post but I think it's my code ( not sure why 10.3, 11.1 work fine but 11.2 specifically wouldn't change a mxml view... ), so just wondering if anyone else seeing issues.

       

      Thanks,
      Alex G.

        • 1. Re: LCCS + Flash Player 11.2 issue
          DrAlexGor Community Member

          This is starting to look more and more like an LCCS issue :/

          As far as I can tell during normal session start up (non-recording) LCCS gets the "SessionEvent.SYNCHRONIZATION_CHANGE" in ConnectSessionContainer.as a the thus invoking this code:

           

          protected function onSynchronizationChange(p_event:SessionEvent):void

                  {

                      if ( _connectSession.isSynchronized ) {

                          buildChild();

                      }

                      dispatchEvent(p_event);

                  }

          But when in playback mode, seems that SessionManagerPlayback.as starts the playback wayyy too early AND SessionEvent.SYNCHRONIZATION_CHANGE is not dispatched so "buildChildren" is never invoked.

           

           

          Thu Apr 5 10:26:28 GMT-0400 2012LCCS SDK Version : 2.2.0Player Version : MAC 11,2,202,228
          10:26:28 GMT-0400requestInfo https://connect.acrobat.com/**************/localdevroom51?guk=ZzpwbGF5YmFjaw==&mode=xml&pl ayback=test_record_51_2&x=0.7791868606582284
          10:26:29 GMT-0400#TicketService# ticket received: 1r1hkahegysgu
          10:26:29 GMT-0400Getting FMS at https://na2.collaboration.adobelivecycle.com/fms?ticket=1r1hkahegysgu&playback=test_record _51_2&proto=rtmfp, attempt #1/3
          10:26:39 GMT-0400result: <fms>

            <origin>fms1.acrobat.com</origin>

            <proto_ports>rtmfp:1935,rtmps:443</proto_ports>

            <retry_attempts>2</retry_attempts>

          </fms>

          10:26:39 GMT-0400protocols: [object ProtocolPortPair],[object ProtocolPortPair]
          10:26:39 GMT-0400[attempt 1 of 2] Connecting to 0/1: rtmfp://fms1.acrobat.com/playback/na2-c0798bf5-4164-4a17-978e-8495b1025a2d/localdevroom51 /test_record_51_2 #startProtosConnect#
          10:26:39 GMT-0400tempNetStatusHandler 0/2,NetConnection.Connect.Success
          10:26:39 GMT-0400isTunneling? false
          10:26:39 GMT-0400is using RTMPS? false
          10:26:39 GMT-0400#SessionManagerPlayback 10968 fms connected: [Event type="connected" bubbles=false cancelable=false eventPhase=2]
          10:26:39 GMT-0400#SessionManagerPlayback 10998 receiveLogin:
          10:26:39 GMT-0400  . [object]
          10:26:39 GMT-0400    \\
          10:26:39 GMT-0400    .descriptor [object]= [object Object]
          10:26:39 GMT-0400    .ticket [string]= vyajtrv4t01r
          10:26:39 GMT-0400    .options [object]=
          10:26:39 GMT-0400#SessionManagerPlayback 11004 ======= onConnected: play __PacingStream
          10:26:40 GMT-0400#SessionManagerPlayback 11079 ======= onMetadata: play __StreamOffsets
          10:26:40 GMT-0400#SessionManagerPlayback 11165 ======= receiveStreamOffset test_record_51_2/FileManager, 46
          10:26:40 GMT-0400#SessionManagerPlayback 11166 ======= receiveStreamOffset test_record_51_2/AVManager, 61
          10:26:40 GMT-0400#SessionManagerPlayback 11166 ======= receiveStreamOffset test_record_51_2/RoomManager, 85
          10:26:40 GMT-0400#SessionManagerPlayback 11167 ======= receiveStreamOffset test_record_51_2/UserManager, 103
          10:26:40 GMT-0400#SessionManagerPlayback 11168 ======= receiveStreamOffset test_record_51_2/myCamera, 121
          10:26:40 GMT-0400#SessionManagerPlayback 11170 ======= receiveStreamOffset test_record_51_2/simpleNote, 136
          10:26:40 GMT-0400#SessionManagerPlayback 11171 ======= receiveStreamOffset test_record_51_2/swb, 157
          10:26:40 GMT-0400#SessionManagerPlayback 11171 ======= receiveStreamOffset test_record_51_2/5FE3CF8C-E808-6D97-968D-82E46471BF54, 180
          • 2. Re: LCCS + Flash Player 11.2 issue
            DrAlexGor Community Member

            here's playback trace from FP 11.1, that works fine for the same recording with the same app:

             

            Also realized not getting the SessionEvent.SYNCHRONIZATION_CHANGE event because I'm not getting proper login in SessionManagerBase/SessionManagerFMS

             

            Thu Apr 5 12:44:16 GMT-0400 2012LCCS SDK Version : 2.2.0Player Version : MAC 11,1,102,55
            12:44:16 GMT-0400requestInfo https://connect.acrobat.com/***********************/localdevroom51?guk=ZzpwbGF5YmFjaw==&mo de=xml&playback=test_record_51_2&x=0.5776853640563786
            12:44:17 GMT-0400#TicketService# ticket received: 1lt2bq547mlfl
            12:44:17 GMT-0400Getting FMS at https://na2.collaboration.adobelivecycle.com/fms?ticket=1lt2bq547mlfl&playback=test_record _51_2&proto=rtmfp, attempt #1/3
            12:44:18 GMT-0400result: <fms>

              <origin>fms4.acrobat.com</origin>

              <proto_ports>rtmfp:1935,rtmps:443</proto_ports>

              <retry_attempts>2</retry_attempts>

            </fms>

            12:44:18 GMT-0400protocols: [object ProtocolPortPair],[object ProtocolPortPair]
            12:44:18 GMT-0400[attempt 1 of 2] Connecting to 0/1: rtmfp://fms4.acrobat.com/playback/na2-c0798bf5-4164-4a17-978e-8495b1025a2d/localdevroom51 /test_record_51_2 #startProtosConnect#
            12:44:18 GMT-0400tempNetStatusHandler 0/2,NetConnection.Connect.Success
            12:44:18 GMT-0400isTunneling? false
            12:44:18 GMT-0400is using RTMPS? false
            12:44:18 GMT-0400#SessionManagerPlayback 1936 fms connected: [Event type="connected" bubbles=false cancelable=false eventPhase=2]
            12:44:18 GMT-0400#SessionManagerPlayback 2018 receiveLogin:
            12:44:18 GMT-0400  . [object]
            12:44:18 GMT-0400    \\
            12:44:18 GMT-0400    .descriptor [object]= [object Object]
            12:44:18 GMT-0400    .ticket [string]= 2txa1zn4q3x
            12:44:18 GMT-0400    .options [object]=
            12:44:18 GMT-0400#SessionManagerPlayback 2021 ======= onConnected: play __PacingStream
            12:44:18 GMT-0400#SessionManagerPlayback 2065 ======= onMetadata: play __StreamOffsets
            12:44:18 GMT-0400#SessionManagerPlayback 2155 ======= receiveStreamOffset test_record_51_2/FileManager, 46
            12:44:18 GMT-0400#SessionManagerPlayback 2155 ======= receiveStreamOffset test_record_51_2/AVManager, 61
            12:44:18 GMT-0400#SessionManagerPlayback 2155 ======= receiveStreamOffset test_record_51_2/RoomManager, 85
            12:44:18 GMT-0400#SessionManagerPlayback 2156 ======= receiveStreamOffset test_record_51_2/UserManager, 103
            12:44:18 GMT-0400#SessionManagerPlayback 2157 ======= receiveStreamOffset test_record_51_2/myCamera, 121
            12:44:18 GMT-0400#SessionManagerPlayback 2157 ======= receiveStreamOffset test_record_51_2/simpleNote, 136
            12:44:18 GMT-0400#SessionManagerPlayback 2157 ======= receiveStreamOffset test_record_51_2/swb, 157
            12:44:18 GMT-0400#SessionManagerPlayback 2157 ======= receiveStreamOffset test_record_51_2/5FE3CF8C-E808-6D97-968D-82E46471BF54, 180
            12:44:18 GMT-0400#SessionManagerPlayback 2158 ======= onOffsetStreamPlayStatus
            12:44:18 GMT-0400  . [object]
            12:44:18 GMT-0400    \\
            12:44:18 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:18 GMT-0400    .duration [number]= 0
            12:44:18 GMT-0400    .level [string]= status
            12:44:18 GMT-0400    .bytes [number]= 1179
            12:44:19 GMT-0400#SessionManagerPlayback 2269 realReceiveLogin:
            12:44:19 GMT-0400  . [object]
            12:44:19 GMT-0400    \\
            12:44:19 GMT-0400    .descriptor [object]= [object Object]
            12:44:38 GMT-0400RECEIVED LOGIN AT SESSION
            12:44:38 GMT-0400  .user descriptor from server [object]
            12:44:38 GMT-0400    \\
            12:44:38 GMT-0400    .affiliation [number]= 10
            12:44:38 GMT-0400    .userID [number]= 0
            12:44:38 GMT-0400#SessionManagerPlayback 21821 ======= subscribeCollection root
            12:44:38 GMT-0400#SessionManagerPlayback 21821 ======= subscribeCollection __RootCollection - play
            12:44:38 GMT-0400#SessionManagerPlayback 21869 ======= subscribeCollection UserManager - play
            12:44:38 GMT-0400#SessionManagerPlayback 21870 ======= subscribeCollection FileManager - play
            12:44:38 GMT-0400#SessionManagerPlayback 21871 ======= subscribeCollection AVManager - play
            12:44:38 GMT-0400#SessionManagerPlayback 21872 ======= subscribeCollection RoomManager - play
            12:44:38 GMT-0400RECEIVENODES FileManager
            12:44:38 GMT-0400receiveAllSynchData FileManager
            12:44:38 GMT-0400checkManagerSync:[object FileManager]
            12:44:38 GMT-0400RECEIVENODES UserManager
            12:44:38 GMT-0400receiveAllSynchData UserManager
            12:44:38 GMT-0400RECEIVENODES RoomManager
            12:44:38 GMT-0400receiveAllSynchData RoomManager
            12:44:38 GMT-0400checkManagerSync:[object RoomManager]
            12:44:38 GMT-0400RECEIVENODES AVManager
            12:44:38 GMT-0400receiveAllSynchData AVManager
            12:44:38 GMT-0400checkManagerSync:[object StreamManager]
            12:44:38 GMT-0400checkManagerSync:[object UserManager]
            12:44:41 GMT-0400#SessionManagerPlayback 24540 ======= subscribeCollection myCamera - play
            12:44:42 GMT-0400#SessionManagerPlayback 25504 ======= subscribeCollection simpleNote - play
            12:44:43 GMT-0400#SessionManagerPlayback 26249 ======= subscribeCollection swb - play
            12:44:43 GMT-0400RECEIVENODES simpleNote
            12:44:43 GMT-0400receiveAllSynchData simpleNote
            12:44:43 GMT-0400RECEIVENODES myCamera
            12:44:43 GMT-0400receiveAllSynchData myCamera
            12:44:43 GMT-0400#SessionManagerPlayback 26977 seek and play
            12:44:43 GMT-0400RECEIVENODES swb
            12:44:43 GMT-0400receiveAllSynchData swb
            12:44:51 GMT-0400#SessionManagerPlayback 34450 ======= onPlayStatus
            12:44:51 GMT-0400  . [object]
            12:44:51 GMT-0400    \\
            12:44:51 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:51 GMT-0400    .duration [number]= 0
            12:44:51 GMT-0400    .level [string]= status
            12:44:51 GMT-0400    .bytes [number]= 2340
            12:44:51 GMT-0400#SessionManagerPlayback 34452 ======= onPlayStatus
            12:44:51 GMT-0400  . [object]
            12:44:51 GMT-0400    \\
            12:44:51 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:51 GMT-0400    .duration [number]= 0
            12:44:51 GMT-0400    .level [string]= status
            12:44:51 GMT-0400    .bytes [number]= 978
            12:44:51 GMT-0400#SessionManagerPlayback 34481 ======= onPlayStatus
            12:44:51 GMT-0400  . [object]
            12:44:51 GMT-0400    \\
            12:44:51 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:51 GMT-0400    .duration [number]= 0
            12:44:51 GMT-0400    .level [string]= status
            12:44:51 GMT-0400    .bytes [number]= 1153
            12:44:51 GMT-0400#SessionManagerPlayback 34488 ======= onPlayStatus
            12:44:51 GMT-0400  . [object]
            12:44:51 GMT-0400    \\
            12:44:51 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:51 GMT-0400    .duration [number]= 0
            12:44:51 GMT-0400    .level [string]= status
            12:44:51 GMT-0400    .bytes [number]= 5348
            12:44:51 GMT-0400#SessionManagerPlayback 34517 ======= onPlayStatus
            12:44:51 GMT-0400  . [object]
            12:44:51 GMT-0400    \\
            12:44:51 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:51 GMT-0400    .duration [number]= 0
            12:44:51 GMT-0400    .level [string]= status
            12:44:51 GMT-0400    .bytes [number]= 4021
            12:44:54 GMT-0400#SessionManagerPlayback 37783 ======= onPlayStatus
            12:44:54 GMT-0400  . [object]
            12:44:54 GMT-0400    \\
            12:44:54 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:54 GMT-0400    .duration [number]= 0
            12:44:54 GMT-0400    .level [string]= status
            12:44:54 GMT-0400    .bytes [number]= 1278
            12:44:55 GMT-0400#SessionManagerPlayback 38867 ======= onPlayStatus
            12:44:55 GMT-0400  . [object]
            12:44:55 GMT-0400    \\
            12:44:55 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:55 GMT-0400    .duration [number]= 0
            12:44:55 GMT-0400    .level [string]= status
            12:44:55 GMT-0400    .bytes [number]= 991
            12:44:56 GMT-0400#SessionManagerPlayback 39402 ======= onPlayStatus
            12:44:56 GMT-0400  . [object]
            12:44:56 GMT-0400    \\
            12:44:56 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:56 GMT-0400    .duration [number]= 2
            12:44:56 GMT-0400    .level [string]= status
            12:44:56 GMT-0400    .bytes [number]= 10311
            12:44:56 GMT-0400#SessionManagerPlayback 39499 ======= onPlayStatus
            12:44:56 GMT-0400  . [object]
            12:44:56 GMT-0400    \\
            12:44:56 GMT-0400    .code [string]= NetStream.Play.Complete
            12:44:56 GMT-0400    .duration [number]= 0
            12:44:56 GMT-0400    .level [string]= status
            12:44:56 GMT-0400    .bytes [number]= 38672
            • 3. Re: LCCS + Flash Player 11.2 issue
              DrAlexGor Community Member

              Here's something fun.... setting 'autoLogin' ( EDIT: not "autoJoin") to 'true' on ConnectSessionContainer seems to login to lccs but audio/video is de-synchronized with stage stuff

              • 4. Re: LCCS + Flash Player 11.2 issue
                DrAlexGor Community Member

                ^ that fix worked for me in the 'simple' recording application, did not however work in the bigger production app I'm working on.

                 

                I'm having to call connectSession.archiveManager.seek(0) ... sigh what a terrible work around ( EDIT: Again this just starts the playback; which is NOT synchronized. Video + audio + stage are not in sync ).

                • 5. Re: LCCS + Flash Player 11.2 issue
                  DrAlexGor Community Member

                  Can anyone from Adobe speak to this?

                   

                  Also, could this be related ->  http://forums.adobe.com/message/4308995  and https://bugbase.adobe.com/index.cfm?event=bug&id=3157899 ?

                  • 6. Re: LCCS + Flash Player 11.2 issue
                    DrAlexGor Community Member

                    Turns out it is after all Flash Player 11.2 bug in NetStream.play() method used in SessionManagerPlayback.as.

                     

                    During normal operation of NetStream.play a message is dispatched that triggers the following method:

                    public function onMetaData(info:Object):void

                    .......

                    _offsetStream.client["onPlayStatus"] = onOffsetStreamPlayStatus;

                    ........

                    which then triggers the "realReceiveLogin()" function

                    public function onOffsetStreamPlayStatus(info:Object):void {

                    ....

                    setTimeout(realReceiveLogin, asynchTimer, {descriptor:{userID:0, affiliation:10}});

                    ....

                     

                    This causes a login event to be dispatched and eventually a buildChildren and etc.... this no longer happens in FP 11.2 nor 11.3 (beta)

                     

                    Also this causes an unrelated bug where trying to skip forward in my playback, I get broken video/audio/everything that's because "NetStream.play()" breaks when you try to "seek" forward in time in the FLV yay!

                     

                    :/

                    • 7. Re: LCCS + Flash Player 11.2 issue
                      renatoferreirarenatoferre Community Member

                      I tried some other things using a wowza test application and I noted that the main difference in this new flash player version is that NetStream does not launch the client callbacks before the player starts to play (events NetStream.Play.Start and NetStream.Buffer.Full) anymore, what was not a problem in the older ones. Or, of course, using the NetConnection client callback, instead of NetStream one, because it does not depends on "play". I can't see any options or workarounds that could be applied to client side.