11 Replies Latest reply: Apr 9, 2012 6:57 AM by creativesurfacesamanda RSS

    Problems printing a postscript in Illustrator CS4

    creativesurfacesamanda

      I am trying to print a PS in illustrator CS4.  The file is quite large, 388 MB. However, this is usually not a problem.  I work at a sign company that produces casino signage, so the files from our client are quite large. Any suggestions as to why the program stalls when trying to print?  Many times the program crashes all together.  My operating system is Snow Lepoard (OS X 10.6.8), if it helps.  I have read somewhere in one of these forums, that it may be caused by the fact that Illustrator is not made for 64 bit systems just yet, thus causing a slow down or even an unexpected quit.  I have tried dumping preferences, as others on here have suggested. I have also went in & dumped the odd-ball PPD folders within the Library & then restarted.  I have tried shutting down, then "safe-boot" open the system back up. I have also "Verified Disk" numerous times.  All of these options don't seem to help at all.  When it comes down to the file itself, Illustrator fails.  I have even tried to created the file over again in a brand new document, as I figured that file must have been corrupt.  No such luck.   Anyone out there happen to have some other suggestions on what to do to get this to, at the least, print to a postscript?  Currently the print screen doesn't even pop up.

        • 1. Re: Problems printing a postscript in Illustrator CS4
          Manish-Sharma Adobe Employee

          Remove the following files and back them up

           

          Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj

           

          [Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj

           

          [Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj

           

          [Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj

           

          [Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj

          • 2. Re: Problems printing a postscript in Illustrator CS4
            creativesurfacesamanda Community Member

            Yes, Manish.  I have removed all of these.  Thanks!

            • 3. Re: Problems printing a postscript in Illustrator CS4
              Manish-Sharma Adobe Employee

              Has the problem solved or not?

              • 5. Re: Problems printing a postscript in Illustrator CS4
                Manish-Sharma Adobe Employee

                Check after reseting the preferences:-

                 

                Users/Username/Library/Preferences/Adobe Illustrator CS #(version Number)Settings

                 

                and from new user account

                • 6. Re: Problems printing a postscript in Illustrator CS4
                  John Danek Community Member

                  You do not mention the printer itself.  Are you processing via a Postscript RIP?  I sense you may be running low on system real estate ( i.e., scratch disk memory and / or RAM ).  Try closing all other apps, well all apps and restart.  Then just open Illustrator and see if the file will open and print.  All of this deleting of system resources is not necessary yet.  How much disk space do you have available for scratch? 

                  • 7. Re: Problems printing a postscript in Illustrator CS4
                    creativesurfacesamanda Community Member

                    I am trying to print via Postscript RIP. The .PS file will then be put on the server for our printer in another department to pull down.  He brings up the PS file into his WASATCH RIP software.

                     

                    I have 177.85 GB available – that is not the issue.  I have also tried closing all programs & only have the one open. I have even done what you have suggested, John.  No dice.

                    • 8. Re: Problems printing a postscript in Illustrator CS4
                      creativesurfacesamanda Community Member

                      These are the details to the most current crash that happened about 10 mins ago......   I had shut off a layer & then tried to print.  It crashed.

                       

                       

                      Process:     Adobe Illustrator [1685]
                      Path:        /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
                      Identifier:  com.adobe.illustrator
                      Version:     367 (14.0.0)
                      Code Type:   X86 (Native)

                      Parent Process:  launchd [130]

                       

                      Date/Time:   2012-04-05 09:56:16.373 -0500
                      OS Version:  Mac OS X 10.6.8 (10K549)

                      Report Version:  6

                       

                      Interval Since Last Report:      84649 sec
                      Crashes Since Last Report:       8

                      Per-App Interval Since Last Report:  78248 sec

                      Per-App Crashes Since Last Report:   8

                      Anonymous UUID:                  4927D96A-08FA-473E-A069-6BF9A894DCD4

                       

                      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

                      Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000cca20

                      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

                       

                      Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

                      0   com.apple.QD              0x08263704 BBFastDoubleSrcCopy + 405
                      1   com.apple.QD              0x082a6210 Stretch + 3515
                      2   com.apple.QD              0x0826a27a OneSrcOneDst + 59
                      3   com.apple.QD              0x0826aeb8 CommonBits + 1316
                      4   com.apple.QD              0x0826c490 StdBits + 878
                      5   com.apple.QD              0x0826abee CommonBits + 602
                      6   com.apple.QD              0x0826b717 CopyBits + 780
                      7   com.adobe.coretech.adm    0x14965975 0x14900000 + 416117
                      8   com.adobe.coretech.adm    0x1491c212 0x14900000 + 115218
                      9   com.adobe.coretech.adm    0x14920a8a 0x14900000 + 133770
                      10  ...e.illustrator.plugins.Print0x12ae61bb 0x12ab6000 + 197051
                      11  ...e.illustrator.plugins.Print0x12ae6ab8 0x12ab6000 + 199352
                      12  com.adobe.coretech.adm    0x14908e43 0x14900000 + 36419
                      13  com.adobe.coretech.adm    0x1496326c 0x14900000 + 406124
                      14  com.adobe.coretech.adm    0x14959efd 0x14900000 + 368381
                      15  com.adobe.coretech.adm    0x1491a7cf 0x14900000 + 108495
                      16  com.adobe.coretech.adm    0x14908e43 0x14900000 + 36419
                      17  com.adobe.coretech.adm    0x14958fa5 0x14900000 + 364453
                      18  com.adobe.coretech.adm    0x1495e42e 0x14900000 + 386094
                      19  com.apple.HIToolbox       0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
                      20  com.apple.HIToolbox       0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
                      21  com.apple.HIToolbox       0x055887f3 SendEventToEventTarget + 52
                      22  com.apple.HIToolbox       0x055990f9 SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 203
                      23  com.apple.HIToolbox       0x05598f84 PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 495
                      24  com.apple.HIToolbox       0x0558bdd8 WindowData::PrepareForVisibility() + 236
                      25  com.apple.HIToolbox       0x0558b338 _ShowHideWindows + 291
                      26  com.apple.HIToolbox       0x0558b212 ShowHide + 38
                      27  com.adobe.coretech.adm    0x1497b4bf 0x14900000 + 505023
                      28  com.adobe.coretech.adm    0x1495dc99 0x14900000 + 384153
                      29  com.adobe.coretech.adm    0x14919ebe 0x14900000 + 106174
                      30  ...e.illustrator.plugins.Print0x12ae2206 0x12ab6000 + 180742
                      31  com.adobe.coretech.adm    0x14908d85 0x14900000 + 36229
                      32  com.adobe.coretech.adm    0x1491162f 0x14900000 + 71215
                      33  com.adobe.coretech.adm    0x149127fb 0x14900000 + 75771
                      34  com.adobe.coretech.adm    0x1495a871 0x14900000 + 370801
                      35  com.adobe.coretech.adm    0x14918c53 0x14900000 + 101459
                      36  ...e.illustrator.plugins.Print0x12abfbc8 0x12ab6000 + 39880
                      37  ...e.illustrator.plugins.Print0x12ab78ff 0x12ab6000 + 6399
                      38  ...e.illustrator.plugins.Print0x12abdfee 0x12ab6000 + 32750
                      39  ...e.illustrator.plugins.Print0x12ae89ee PluginMain + 422
                      40  com.adobe.illustrator     0x006a93ff 0x1000 + 6980607
                      41  com.adobe.illustrator     0x006a89c6 0x1000 + 6977990
                      42  com.adobe.illustrator     0x00586d75 0x1000 + 5791093
                      43  com.adobe.illustrator     0x00160725 0x1000 + 1439525
                      44  com.adobe.illustrator     0x003f2ac2 0x1000 + 4135618
                      45  com.adobe.illustrator     0x004d43e5 0x1000 + 5059557
                      46  com.adobe.illustrator     0x000fedbe 0x1000 + 1039806
                      47  com.apple.HIToolbox       0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
                      48  com.apple.HIToolbox       0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
                      49  com.apple.HIToolbox       0x055887f3 SendEventToEventTarget + 52
                      50  com.apple.HIToolbox       0x055b4e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
                      51  com.apple.HIToolbox       0x05711ed6 ProcessHICommand + 68
                      52  com.adobe.illustrator     0x000feb75 0x1000 + 1039221
                      53  com.apple.HIToolbox       0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
                      54  com.apple.HIToolbox       0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
                      55  com.apple.HIToolbox       0x055887f3 SendEventToEventTarget + 52
                      56  com.adobe.illustrator     0x00080d3e 0x1000 + 523582
                      57  com.apple.HIToolbox       0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
                      58  com.apple.HIToolbox       0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
                      59  com.apple.HIToolbox       0x05565d55 SendEventToEventTargetWithOptions + 58
                      60  com.apple.HIToolbox       0x0559aa24 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
                      61  com.apple.HIToolbox       0x05567080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
                      62  com.apple.HIToolbox       0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
                      63  com.apple.HIToolbox       0x055887f3 SendEventToEventTarget + 52
                      64  com.apple.HIToolbox       0x05711c17 ToolboxEventDispatcher + 86
                      65  com.apple.HIToolbox       0x05711d4f RunApplicationEventLoop + 243
                      66  com.adobe.illustrator     0x00080f83 0x1000 + 524163
                      67  com.adobe.illustrator     0x000d84ab 0x1000 + 881835
                      68  com.adobe.illustrator     0x000a2cd2 0x1000 + 662738
                      69  com.adobe.illustrator     0x00003672 0x1000 + 9842
                      70  com.adobe.illustrator     0x00003599 0x1000 + 9625

                       

                      Thread 1:  Dispatch queue: com.apple.libdispatch-manager

                      0   libSystem.B.dylib         0x05335382 kevent + 10
                      1   libSystem.B.dylib         0x05335a9c _dispatch_mgr_invoke + 215
                      2   libSystem.B.dylib         0x05334f59 _dispatch_queue_invoke + 163
                      3   libSystem.B.dylib         0x05334cfe _dispatch_worker_thread2 + 240
                      4   libSystem.B.dylib         0x05334781 _pthread_wqthread + 390
                      5   libSystem.B.dylib         0x053345c6 start_wqthread + 30

                       

                      Thread 2:

                      0   libSystem.B.dylib         0x0530eb42 semaphore_wait_signal_trap + 10
                      1   libSystem.B.dylib         0x0533c6f8 _pthread_cond_wait + 1089
                      2   libSystem.B.dylib         0x0538505f pthread_cond_wait + 48
                      3   com.adobe.amt.services    0x047e2552 AMTConditionLock::LockWhenCondition(int) + 46
                      4   com.adobe.amt.services    0x047dd995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
                      5   com.adobe.amt.services    0x047e25b0 AMTThread::Worker(void*) + 20
                      6   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      7   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 3:

                      0   libSystem.B.dylib         0x0533caa2 __semwait_signal + 10
                      1   libSystem.B.dylib         0x0533c75e _pthread_cond_wait + 1191
                      2   libSystem.B.dylib         0x0533e3f8 pthread_cond_wait$UNIX2003 + 73
                      3   ...ple.CoreServices.CarbonCore0x05f8e21e TSWaitOnCondition + 126
                      4   ...ple.CoreServices.CarbonCore0x05f79b68 TSWaitOnConditionTimedRelative + 202
                      5   ...ple.CoreServices.CarbonCore0x05f75533 MPWaitOnQueue + 250
                      6   AdobeACE                  0x0132038d 0x12ef000 + 201613
                      7   AdobeACE                  0x0131fd85 0x12ef000 + 200069
                      8   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      9   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      10  libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 4:

                      0   libSystem.B.dylib         0x0533caa2 __semwait_signal + 10
                      1   libSystem.B.dylib         0x0533c75e _pthread_cond_wait + 1191
                      2   libSystem.B.dylib         0x0533e3f8 pthread_cond_wait$UNIX2003 + 73
                      3   ...ple.CoreServices.CarbonCore0x05f8e21e TSWaitOnCondition + 126
                      4   ...ple.CoreServices.CarbonCore0x05f79b68 TSWaitOnConditionTimedRelative + 202
                      5   ...ple.CoreServices.CarbonCore0x05f75533 MPWaitOnQueue + 250
                      6   AdobeACE                  0x0132038d 0x12ef000 + 201613
                      7   AdobeACE                  0x0131fd85 0x12ef000 + 200069
                      8   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      9   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      10  libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 5:

                      0   libSystem.B.dylib         0x0533caa2 __semwait_signal + 10
                      1   libSystem.B.dylib         0x0533c75e _pthread_cond_wait + 1191
                      2   libSystem.B.dylib         0x0533e3f8 pthread_cond_wait$UNIX2003 + 73
                      3   ...ple.CoreServices.CarbonCore0x05f8e21e TSWaitOnCondition + 126
                      4   ...ple.CoreServices.CarbonCore0x05f79b68 TSWaitOnConditionTimedRelative + 202
                      5   ...ple.CoreServices.CarbonCore0x05f75533 MPWaitOnQueue + 250
                      6   AdobeACE                  0x0132038d 0x12ef000 + 201613
                      7   AdobeACE                  0x0131fd85 0x12ef000 + 200069
                      8   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      9   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      10  libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 6:

                      0   libSystem.B.dylib         0x0530eafa mach_msg_trap + 10
                      1   libSystem.B.dylib         0x0530f267 mach_msg + 68
                      2   ...ia.Flash Player.authplaylib0x1872363e ExternalPlayer_Initialize + 1865604
                      3   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      4   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 7:

                      0   libSystem.B.dylib         0x0530eb42 semaphore_wait_signal_trap + 10
                      1   libSystem.B.dylib         0x0533c6f8 _pthread_cond_wait + 1089
                      2   libSystem.B.dylib         0x0538505f pthread_cond_wait + 48
                      3   ...ia.Flash Player.authplaylib0x1854fba6 0x18268000 + 3046310
                      4   ...ia.Flash Player.authplaylib0x18571f81 ExternalPlayer_Initialize + 90311
                      5   ...ia.Flash Player.authplaylib0x1854ff98 0x18268000 + 3047320
                      6   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      7   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 8:

                      0   libSystem.B.dylib         0x0530eb42 semaphore_wait_signal_trap + 10
                      1   libSystem.B.dylib         0x0533c6f8 _pthread_cond_wait + 1089
                      2   libSystem.B.dylib         0x0538505f pthread_cond_wait + 48
                      3   ...ia.Flash Player.authplaylib0x1854fba6 0x18268000 + 3046310
                      4   ...ia.Flash Player.authplaylib0x18571f81 ExternalPlayer_Initialize + 90311
                      5   ...ia.Flash Player.authplaylib0x1854ff98 0x18268000 + 3047320
                      6   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      7   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 9:

                      0   libSystem.B.dylib         0x0530eb42 semaphore_wait_signal_trap + 10
                      1   libSystem.B.dylib         0x0533c6f8 _pthread_cond_wait + 1089
                      2   libSystem.B.dylib         0x0538505f pthread_cond_wait + 48
                      3   ...ia.Flash Player.authplaylib0x1854fba6 0x18268000 + 3046310
                      4   ...ia.Flash Player.authplaylib0x18571f81 ExternalPlayer_Initialize + 90311
                      5   ...ia.Flash Player.authplaylib0x1854ff98 0x18268000 + 3047320
                      6   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      7   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 10:

                      0   libSystem.B.dylib         0x0530eb42 semaphore_wait_signal_trap + 10
                      1   libSystem.B.dylib         0x0533c6f8 _pthread_cond_wait + 1089
                      2   libSystem.B.dylib         0x0538505f pthread_cond_wait + 48
                      3   ...ia.Flash Player.authplaylib0x1854fba6 0x18268000 + 3046310
                      4   ...ia.Flash Player.authplaylib0x18571f81 ExternalPlayer_Initialize + 90311
                      5   ...ia.Flash Player.authplaylib0x1854ff98 0x18268000 + 3047320
                      6   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      7   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 11:

                      0   libSystem.B.dylib         0x0530ec0e mach_wait_until + 10
                      1   libSystem.B.dylib         0x05396429 nanosleep + 345
                      2   ...r.plugins.Scripting Support0x14dc589d PluginMain + 458031
                      3   ...r.plugins.Scripting Support0x14dc58fd PluginMain + 458127
                      4   ...r.plugins.Scripting Support0x14dc9402 PluginMain + 473236
                      5   ...r.plugins.Scripting Support0x14dc5bbf PluginMain + 458833
                      6   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      7   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 12:

                      0   libSystem.B.dylib         0x0530eb36 semaphore_wait_trap + 10
                      1   com.adobe.illustrator     0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
                      2   com.adobe.illustrator     0x00526ec1 0x1000 + 5398209
                      3   com.adobe.illustrator     0x0052713b 0x1000 + 5398843
                      4   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      5   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      6   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 13:

                      0   libSystem.B.dylib         0x0530eb36 semaphore_wait_trap + 10
                      1   com.adobe.illustrator     0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
                      2   com.adobe.illustrator     0x00526ec1 0x1000 + 5398209
                      3   com.adobe.illustrator     0x0052713b 0x1000 + 5398843
                      4   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      5   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      6   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 14:

                      0   libSystem.B.dylib         0x0530eb4e semaphore_timedwait_trap + 10
                      1   ...ple.CoreServices.CarbonCore0x05f8b942 MPWaitOnSemaphore + 125
                      2   MultiProcessor Support    0x130c6eff 0x13097000 + 196351
                      3   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      4   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      5   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 15:

                      0   libSystem.B.dylib         0x0530eb4e semaphore_timedwait_trap + 10
                      1   ...ple.CoreServices.CarbonCore0x05f8b942 MPWaitOnSemaphore + 125
                      2   MultiProcessor Support    0x130c6eff 0x13097000 + 196351
                      3   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      4   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      5   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 16:

                      0   libSystem.B.dylib         0x0530eb4e semaphore_timedwait_trap + 10
                      1   ...ple.CoreServices.CarbonCore0x05f8b942 MPWaitOnSemaphore + 125
                      2   MultiProcessor Support    0x130c6eff 0x13097000 + 196351
                      3   ...ple.CoreServices.CarbonCore0x05f5954a PrivateMPEntryPoint + 68
                      4   libSystem.B.dylib         0x0533c259 _pthread_start + 345
                      5   libSystem.B.dylib         0x0533c0de thread_start + 34

                       

                      Thread 0 crashed with X86 Thread State (32-bit):

                        eax: 0xff030303  ebx: 0x0000002e  ecx: 0x00000000  edx: 0x000cca20

                        edi: 0xbfffc180  esi: 0x0000002e  ebp: 0xbfffba18  esp: 0xbfffb9b0

                         ss: 0x0000001f  efl: 0x00010286  eip: 0x08263704   cs: 0x00000017

                         ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

                        cr2: 0x000cca20

                       

                      Binary Images:

                      0x1000 -   0xe8eff3 +com.adobe.illustrator 367 (14.0.0) <F586A10F-F480-4783-A20B-C006B6321F47> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

                      0x1190000 -  0x11a0fff  com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid

                      0x11a7000 -  0x11b5fe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib

                      0x11ba000 -  0x11baff7  com.apple.Carbon 150 (152) <BFDDA394-0F01-A3A3-A226-ED3A45975A56> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

                      0x11bd000 -  0x11d8ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s

                      0x11f2000 -  0x1242fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <F625B836-9616-46B7-B681-F9AC11D0DA71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort

                      0x12db000 -  0x12dc027 +SPBasic ??? (???) <B1DC5A08-15C4-49F9-9DF1-6A94E0AD3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic

                      0x12e0000 -  0x12e6ff7 +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit

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                      Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 12 GB, SMC 1.7f10

                      Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB

                      Memory Module: global_name

                      Network Service: Ethernet 1, Ethernet, en0

                      PCI Card: ATY,RadeonX1900, sppci_displaycontroller, Slot-1

                      Serial ATA Device: ST3500630AS P, 465.76 GB

                      Parallel ATA Device: ATAPI   iHAP322   8

                      USB Device: U3 Cruzer Micro, 0x0781  (SanDisk Corporation), 0x5406, 0xfd200000 / 2

                      USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0306, 0x1d100000 / 2

                      USB Device: Generic USB K/B Hub, 0x05c7  (Qtronix Corp), 0x7002, 0x3d100000 / 2

                      USB Device: Generic USB K/B Hub, 0x05c7  (Qtronix Corp), 0x7001, 0x3d130000 / 3

                      FireWire Device: built-in_hub, Up to 800 Mb/sec

                      FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec

                      • 9. Re: Problems printing a postscript in Illustrator CS4
                        John Danek Community Member

                        The Wasatch RIP processes .eps, .tiff; .ai; pdf; etc. files.  I see no need to send it a Postscript code file.  Why not Distill your original file into PDF and send that to the RIP?  Or just do what most people on this forum do, save-as-pdf?  I worked with Wasatch 5 to RIP files to a non-Postscript printer.  I sent it .eps and .pdf files without a hitch.  Please explain why it is you see a need to send Postscript to the RIP?  How many layers?  What color space are you using?  When you say "print to a postscript"; what do you mean?  Are you using the Print dialog?  Print > Save PDF as Postscript?

                        • 10. Re: Problems printing a postscript in Illustrator CS4
                          creativesurfacesamanda Community Member

                          We print RGB files to a rare photo processor called a LightJet. (I am not certain what the brand is at the moment, but they do not make these anymore.)  The files get imaged (printed, or more so, "developed") onto translucent film to be  backlit prints for lighted signs. Due to the photographic nature of the process, we bring in .eps files, from this particular client, pre-press (lay them out & nest them) in Illustrator, then go into the print dialoge box & save as a .ps file.  The wasatch RIP software brings in the PS file, rips it & then converts the file to a .tif.  This process allows for proper resolution/sizing/scaling/photo image quality, as our files sizes are 50" x  97" at maxium size.  We nest the files together because the overall print will get stuck to acrylic or polycarbonate (plexiglass or lexan) & then gets lasered out on an industrial laser. 

                           

                          There are in upwards of 100 layers in these files, if not more.  (Don't really have time to "count" them )

                           

                           

                          When I worked for a newspaper office, we did the distiller thing. ..saved as a PDF, then Distilled the file, then dropped it into the rip.  That process was on a MUCH smaller scale than what we deal with here.  That process doesn't work well, when dealing with large signage files.

                          • 11. Re: Problems printing a postscript in Illustrator CS4
                            creativesurfacesamanda Community Member

                            I also found a suggestion on a Graphic Design forum. They had suggested that I not  "delete/reinstall preferences" but rather just "Reset" them. Ctrl+shift+alt+cmnd... hold these down while starting up Illustrator. That seems to be working thus far.