8 Replies Latest reply: Jul 19, 2012 7:34 AM by Curt Y RSS

    When rendering, video renders but audio does not... Help

    AndrewQuestionsPhotoshop Community Member

      Step 1 - Finished product

      Untitled1.png

      Step 2 - Trying to render

      Untitled1.png

      Step 3 - Rendering

      Untitled1.png

      Step 4 - File Created (Obviously I have clicked Okay on both windows and render on the Render video window)
      File is created but without any audio.

       


      What do i need to do, to produce a file with audio using photoshop?

      - Before anyone tries to convice me to use a different software package photoshop is appropriate for what i want to do.

       

      Thank you

        • 1. Re: When rendering, video renders but audio does not... Help
          Mylenium MVP

          photoshop is appropriate for what i want to do.

           

          Probably not. The old nail vs. screwdriver analogy inevitably creeps up, especially for anything involving sound. The obvious error here is that audio simply isn't eneabled in the Codec options and thus naturally nothing will show up. Why it isn't enabled (and seems not accessible at all) is another matter, but since you didn't provide any info about your audio sources, it's impossible to even guess and PS being a graphics app, there are limits to its abilities to decode, convert and resample any audio. Or in other words: It solely relies on Quicktime for all of this and somewhere along the chain something is not working due to something specific. Anyway, and allow me to be blunt: It's a rubbish workflow, considering that QT itself sucks on encoding AVIs of any kind. Simply download the free VirtualDub, export the graphics as an uncompressed file and then fuse audio and video there. This will also open up a wonderful world of getting better quality output and more compression options...

           

          Mylenium

          • 2. Re: When rendering, video renders but audio does not... Help
            AndrewQuestionsPhotoshop Community Member

            The audio is still inaccessable when i attempt to render in quicktime aswell.

            Untitled1.png

             

            The only issue is the fact that audio won't render with the video.

            How do i provide information about audio sources. If that will help, I will screenshot that too

             

             

             

            Thanks for help so far.

            • 3. Re: When rendering, video renders but audio does not... Help
              the_wine_snob Community Member

              On your Timeline, I am not seeing an Audio file, but might just be missing it. For Video (with Audio), I use Adobe Premiere Pro, so am not all that familiar with the Photoshop Extended Timeline.

               

              What are the details of your Audio Source Files? Have you placed that/those onto your Timeline?

               

              Does the Audio play back in PS-Extended?

               

              Now, some general comments on Video & Audio. First, one needs to Export both Streams. Your Audio is grayed out, so is not checked. You are Exporting Video only. That could mean that there is no Audio file in the Timeline, or, as Mylenium mentions, the CODEC does not allow for Audio, but the second choice you made, the H.264 does, and encodes the Audio as a flavor of MP3. The Audio section should be available for it, if you have an Audio Clip on the Timeline.

               

              To gather the details of your Audio Clip, the free utility, MediaInfo, is quite useful.

               

              Next, there is the issue of multiplexing. That is the ability to Export a single file, that contains both the Video and the Audio Streams. This is referred to as a "muxed" (for Multiplexed) file. I do not know the settings for Multiplexing from PS-Extended. In Premiere Pro, one has a tab, that allows one to either Multiplex, or not. For many operations, such as DVD/BD authoring, it is preferred to have a separate Audio-only and a Video-only file. For delivery, such as streaming the file, one will want the Streams to be Multiplexed into one file.

               

              On a side-note, the first Compression CODEC chosen, CinePak by Radius, is very, very old, and is not a good CODEC to use. The H.264 CODEC (Compressor) is much newer, and will be better. The choice of CODEC is a bit art, a bit science and sometimes "black magic." For background, this ARTICLE goes into more detail.

               

              Good luck, and please let us know more about your Audio Clip - might be an issue with it. If it's an MP3, perhaps this ARTICLE will be of use?

               

              Hunt

              • 4. Re: When rendering, video renders but audio does not... Help
                AndrewQuestionsPhotoshop Community Member

                Untitled1.png

                This is the info about the video file within photoshop, showing that there definitely is audio.

                 

                Many people have made reference to multiplexing across the internet in connection with the issue but none has suggested how to render with audio working...

                 

                Does anyone know how to get this to work??

                • 5. Re: When rendering, video renders but audio does not... Help
                  the_wine_snob Community Member

                  Andrew,

                   

                  Now I clearly see the little "speaker" icon. Missed that in the screen-caps above. That is what I get for being far more familiar with Premiere, than PS-Extended. Some obvious differences in the two programs' Timeline. My bad.

                   

                  OK, you have a DV-AVI w/ PCM/WAV Audio. That is about as good as it gets for SD material. PS-Extended should not have any issues with that Source Footage.

                   

                  As far as where the setting for Multiplexing might be, I cannot point you to it in PS-Extended. In Premiere it is on one of the Tabs in the Export settings. Because PS-Extended is not as full-featured for Video, as is Premiere, it could well be that Multiplexing is always ON. As mentioned above, there can be reasons for Exporting separate Audio and Video Streams, but for genearl, streaming Video, a muxed file is the standard.

                   

                  I would guess that the Multiplexer setting is available in the Audio>Settings, but yours is grayed out.

                   

                  Wish that I had more than just general thoughts (and bad eyesight).

                   

                  Hunt

                  • 6. Re: When rendering, video renders but audio does not... Help
                    the_wine_snob Community Member

                    As a test, let's see if you get the Audio Settings, if you choose:

                     

                    AVI, and then the MS DV Compressor/CODEC.

                     

                    That is exactly what your Source file is, and is as simple, as it gets.

                     

                    Are the Audio Settings still grayed out?

                     

                    If they are, try Unlocking Layer 2, and choosing that DV-AVI again.

                     

                    It appears that something is keeping PS from offering you the ability to Export the Audio.

                     

                    If that does not work, try Adobe Flash, which would yield an FLV file, and they are always Multiplexed.

                     

                    Good luck,

                     

                    Hunt

                    • 7. Re: When rendering, video renders but audio does not... Help
                      tuttava Community Member

                      I have this same problem and I feel sad that the answer to this problem seems to be: 'change your program to other' :\

                      • 8. Re: When rendering, video renders but audio does not... Help
                        Curt Y Community Member

                        As with any multipurpose tool shortcuts are made so it never works as well as a single use tool.    If the multipurpose tool was made to do the jobs as well as a single use tool they would be too expensive and cumbersome.  This goes for software like PS or the latest gadget from your hardware store.

                         

                        So if you have video where you want HQ tools and results, use a video editor.  For AVI video the free VirtualDub is excellent.  Can even cut video without having to render.  No loss of quality.