10 Replies Latest reply on Apr 5, 2012 7:37 PM by Songbird808

    Flash stopped working entirely when I updated


      Hello, I'm Kim, and extremely frustrated with Adobe Flash

      Get's get the formalities out of the way first


      Running Windows 7 (64-bit)

      Firefox 11.0 (Flash not working)

      Internet Explorer 8 (Flash running properly, even though, as far as I can tell, I have uninstalled all versions of Flash Player from my machine ô.o)

      I do not have multiple users on my computer, I just use the main admin account



      When I view http://www.adobe.com/software/flash/about/ in Internet Explorer, it tells me that I have version 11,1,102,55 installed.

      Internet Explorer adobe working.png

      When I view the same page in Firefox, I get no message what soever

      adobe not working.png


      I have downloaded Flash several times, used the uninstaller, even tried older versions. Still, nothing works. When I visit http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

      in Firefox, I see neither the animation nor an error message, but what simply looks to be the first frame of the animation and nothing else.

      adobe flash not working firefox 2.png<-Nothing Flashy about this version of flash.


      Am I doomed to a life of IE? Is there no hope for me?