OK, FWIW, a two hour power failure in the neighborhood (prompting some restart issues with our network), three or
four reboots to be able to log in to the network -- the same day that Adobe Acrobat released an update, with updated
PDF print driver -- and everything is back to normal. When files are saved, the correct date and time are duly noted
It kind of sounded like a network issue...
Except that files created in Win PAINT continued to update normally, while the referenced graphics
I had in my FM document (Photoshop .jpg's) would NOT. The date/time stamp was always off and the
.jpg's wouldn't update edit changes automatically, in FM.
This is just a postscript to add the comment -- or ask the question -- would it be helpful if there was
an ADOBE support forum Do-It-Yourself section?
Make it available at forums.adobe.com, right after the Frequently-Asked-Questions folder.
Some kind of Useful Utilities section with diagnostic software and tune-up-your-computer
resources. As a one-person Technical Publications Department (working with a one-person --
part-time -- IT Department, available only when engineering responsibilities don't take priority), it
might be something that the 99% of users who don't have paid technical support could use.
Don't hold your breath for that one - that's why Adobe charges for support.
Is it worth making a distinction between support with a small "s" -- for little
things the average user might find helpful from time to time (I still can't get
all my keyboard commands to work), and the level of support you might
expect if you were paying extra, on a regular basis.
For instance, sometimes the Paint Brush Bigger key --------> ] works
for me, and sometimes it doesn't.
How come? I wouldn't call tech support for an answer to that, but I might
spend a few minutes trying to learn something about making it work, on
I think you'd be better off harnessing the power of Google for little things like that ;>)