0 Replies Latest reply: Apr 6, 2012 8:45 PM by Pixelhopper RSS

    Install error

    Pixelhopper Community Member

      I installed/updated on PC to muse 7. Put in my adobe id, but it gives "encountered error" message and asks if I want to try again. Doesn't allow log in, same error  message. Have projects I need to work on.


      Have not yet tried on Mac, don't want to case it locks me out there too.


      I uninstalled, reinstalled muse and adobe air thru PC uninstaller.


      Anyone have ideas on what to do?


      Adobe ID works since I am logged in here using it.