3 Replies Latest reply: Apr 11, 2012 1:31 PM by Central16 RSS

    Adobe Story cannot load document


      I need help


      I started working a summary a couple weeks ago. Everything worked fine but now, when I try to open it, Story stalls at the loading screen forever and it won't open my document. I've also shared it with a friend just to check if he could open it. But he couldn't.


      Now I'm starting to panic. That summary is really really important to me.


      Have any of you suffered the same issue? Did you find any solution or workaround?


      Any ideas will be welcome.



      I've tried Windows app, Mac app, Internet Explorer and Chrome, both in Mac and PC, with the same results.



      Please help!