3 Replies Latest reply: Apr 12, 2012 11:11 PM by Arpit Kapoor RSS

    Can't install CS5 on machine server

    suburbanwedin

      Happens every time I try. I have tried different downloads and different sets of programs just to see if it will work better. After quite a few tries I finally had success in installing PS CS6 trial but Standard Collection, Design Premium etc does not work at all. Planning to by the Standard Collection but at least I will have to be able to install...

       

      I'm on a:

      Macmini server

      Mac OS X 10.7.3

       

      What to do? This is what I get:

      Exit Code: 24

       

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DS013, DW001 ... WARNING: DS013, DW016 ...

       

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 79 error(s), 45 warning(s)

       

       

      WARNING: DS013: Payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 is already installed and the session payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 has no upgrade/conflict relationship with it.

      WARNING: DS013: Payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0 is already installed and the session payload {8B4C951B-F853-4B05-B892-9D5B3CD8AC98} PDF Settings CS5 10.0.0.0 has no upgrade/conflict relationship with it.

      ERROR: DS013: Verifying payload integrity : Failed with code 1

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

      ERROR: DW001: Set payload cancelled status

       

       

      ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "install" but no resultState

      ERROR: DW049: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} has an action "install" but no resultState

      ERROR: DW049: Payload {03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} has an action "install" but no resultState

      ERROR: DW049: Payload {04ADB20D-99A3-4F83-8176-F07787237EBA} has an action "install" but no resultState

      ERROR: DW049: Payload {08EF22BC-43B2-4B4E-BA12-52B18F418F38} has an action "install" but no resultState

      ERROR: DW049: Payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} has an action "install" but no resultState

      ERROR: DW049: Payload {0D96CFE6-376D-44B8-808A-16F3BEB73263} has an action "install" but no resultState

      ERROR: DW049: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} has an action "install" but no resultState

      ERROR: DW049: Payload {1F4F36DA-8306-4C7D-8106-50EA30F09ADE} has an action "install" but no resultState

      ERROR: DW049: Payload {21E8905E-4AA8-11E0-BE6F-C2ACF9D7AC32} has an action "install" but no resultState

      ERROR: DW049: Payload {270C312D-7EC7-474C-BEB2-79CD398E02A3} has an action "install" but no resultState

      ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "install" but no resultState

      ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState

      ERROR: DW049: Payload {3EE38078-8EB0-11E0-9A75-C592B319E507} has an action "install" but no resultState

      ERROR: DW049: Payload {3FA63389-0091-497A-8522-998E43648AEF} has an action "install" but no resultState

      ERROR: DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "install" but no resultState

      ERROR: DW049: Payload {419B81A0-6282-456C-9B1E-8DBABA0DE2DC} has an action "install" but no resultState

      ERROR: DW049: Payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} has an action "install" but no resultState

      ERROR: DW049: Payload {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} has an action "install" but no resultState

      ERROR: DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "install" but no resultState

      ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "install" but no resultState

      ERROR: DW049: Payload {4B204697-D302-42D9-94B4-8BDDE6DD359C} has an action "install" but no resultState

      ERROR: DW049: Payload {4B4C871D-9C8A-4C8A-B92A-C37273D6CE7D} has an action "install" but no resultState

      ERROR: DW049: Payload {4C08199E-0D93-4227-8325-F024E71CA7A1} has an action "install" but no resultState

      ERROR: DW049: Payload {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} has an action "repair" but no resultState

      ERROR: DW049: Payload {50491591-A44F-429E-B7C8-87E03FECFD78} has an action "install" but no resultState

      ERROR: DW049: Payload {536B684A-8EAF-11E0-A191-B66EB319E507} has an action "install" but no resultState

      ERROR: DW049: Payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} has an action "install" but no resultState

      ERROR: DW049: Payload {572BEE72-5189-11E0-9B58-6ADDE2AB3DC5} has an action "install" but no resultState

      ERROR: DW049: Payload {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} has an action "install" but no resultState

      ERROR: DW049: Payload {62ED7AE1-01FA-4066-97B7-1CD93A68DD0D} has an action "install" but no resultState

      ERROR: DW049: Payload {6564F776-A646-43FC-87B9-7C5C6C288B95} has an action "install" but no resultState

      ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "install" but no resultState

      ERROR: DW049: Payload {6BC81374-1E33-4495-93E2-DD2B10D358EE} has an action "install" but no resultState

      ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState

      ERROR: DW049: Payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} has an action "install" but no resultState

      ERROR: DW049: Payload {7745F18B-FD8A-4011-BE16-588900C503D0} has an action "install" but no resultState

      ERROR: DW049: Payload {7D676EF8-BB79-4741-B799-36F3F1F8DCCB} has an action "install" but no resultState

      ERROR: DW049: Payload {83478D6E-4AA8-11E0-A479-24B1F9D7AC32} has an action "install" but no resultState

      ERROR: DW049: Payload {99BDA97A-4AA8-11E0-9E8D-32B2F9D7AC32} has an action "install" but no resultState

      ERROR: DW049: Payload {9B4F8AA7-DDFA-4A0F-A36C-D0F66CCD66F7} has an action "install" but no resultState

      ERROR: DW049: Payload {9BA136BE-0077-41E1-AD56-56AB5D4A1A67} has an action "install" but no resultState

      ERROR: DW049: Payload {9FBC5BF9-5019-49D6-A1B3-6BB0E2A1FA54} has an action "install" but no resultState

      ERROR: DW049: Payload {9FE2BFB0-1DBE-4269-AEBA-A870C5990BEA} has an action "install" but no resultState

      ERROR: DW049: Payload {A0D78E4A-83B5-424E-85FA-C7AD895C4EED} has an action "install" but no resultState

      ERROR: DW049: Payload {A1181890-9FA4-11DF-A25D-A35DF04EC7B1} has an action "install" but no resultState

      ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "install" but no resultState

      ERROR: DW049: Payload {A516708E-EC03-40F5-B82E-0851A44B3780} has an action "install" but no resultState

      ERROR: DW049: Payload {A80C015C-1939-42A5-AD2F-E76C7F194505} has an action "install" but no resultState

      ERROR: DW049: Payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} has an action "install" but no resultState

      ERROR: DW049: Payload {AC76BA86-1053-DF60-7760-000000000005} has an action "install" but no resultState

      ERROR: DW049: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "install" but no resultState

      ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState

      ERROR: DW049: Payload {BD85DFD4-005F-4219-8E27-C922CC4D8A61} has an action "install" but no resultState

      ERROR: DW049: Payload {C458F127-44E9-4C9D-9D1A-B556C8D7D623} has an action "install" but no resultState

      ERROR: DW049: Payload {C65C1756-518C-11E0-B7F7-A9EDE2AB3DC5} has an action "install" but no resultState

      ERROR: DW049: Payload {CE6E1448-516F-11E0-B3C0-13EDE2AB3DC5} has an action "install" but no resultState

      ERROR: DW049: Payload {D682C558-6F3F-4800-885C-4C5EB1B7338C} has an action "install" but no resultState

      ERROR: DW049: Payload {D8B9B5FB-D388-4D79-AA4B-6C09641189F6} has an action "install" but no resultState

      ERROR: DW049: Payload {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has an action "install" but no resultState

      ERROR: DW049: Payload {DABB76F0-8EAF-11E0-95E5-C686B319E507} has an action "install" but no resultState

      ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState

      ERROR: DW049: Payload {DEA79551-23E3-430A-9B15-B544479B7DB2} has an action "install" but no resultState

      ERROR: DW049: Payload {E348E466-429A-4FB0-AFCF-8306C16BBFF1} has an action "install" but no resultState

      ERROR: DW049: Payload {E471A41E-852F-4A85-AA74-5B82AB81C615} has an action "install" but no resultState

      ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "install" but no resultState

      ERROR: DW049: Payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} has an action "install" but no resultState

      ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "install" but no resultState

      ERROR: DW049: Payload {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} has an action "install" but no resultState

      ERROR: DW049: Payload {F313167E-5172-11E0-ACE7-30C2E3AB3DC5} has an action "install" but no resultState

      ERROR: DW049: Payload {F41EDDA1-C790-4923-B69F-8F0991D56B60} has an action "install" but no resultState

      ERROR: DW049: Payload {F4E8D9A1-13A4-49BE-B967-D9800482B445} has an action "install" but no resultState

      ERROR: DW049: Payload {F6AEB040-A60B-41C7-BA27-C8129E794B9F} has an action "install" but no resultState

      ERROR: DW049: Payload {F8ABD584-A99C-4304-AC4B-CCFD0914D871} has an action "install" but no resultState

      ERROR: DW049: Payload {FD58D99B-9927-4226-8E00-959A4F76BD89} has an action "install" but no resultState

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Player for Embedding 3.1: User cancelled installation

      ERROR: DW001: User cancelled the operation

      -------------------------------------------------------------------------------------

        • 1. Re: Can't install CS5 on machine server
          Jeff A Wright Adobe Employee

          suburbanwedin I would recommend you begin by running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ it will automatically review your installation logs and attempt to identify solutions.

           

          Alternately you can follow the process documented in Troubleshoot with install logs | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html to review your installation logs manually.

          • 2. Re: Can't install CS5 on machine server
            Mylenium ACP/MVPs

            May I humbly point out the obvious:

             

            Macmini server

             

            Adobe desktop products are not supported on any server operating systems, not Mac, not Win, not real, not virtualized (except for Acrobat/ Reader X). Server OSs do not run some required services (or in 'NIX speak, daemons), have stricter security configuration and may even miss OS stuff. Chances are you could bypass most of this by manually installing and configuring the server OS in a fun afternoon with the terminal and hacking conf/plist files, but in so many words: It would be easier to just shelve out those 29 bucks and buy the desktop version of OSX and install it (if the boot ROM/ EFI does allow it).

             

            Mylenium

            • 3. Re: Can't install CS5 on machine server
              Arpit Kapoor Adobe Employee

              I am not sure if the below steps will work on a Macmini Server, but you can give it a try and check if it helps.

               

              Basically, Exit code 24 states that the user has manually ended the installation.

               

              So, by any chance did you cancelled the installation at any point of time. If you did, then may i know the reason like was it taking long time or system crash, etc.

               

              Try to give read/write permissions to the

               

              /Applications/Adobe*

              /Applications/Utilities/Adobe*

              /Library/Application Support/Adobe*

              /Library/Application Support/FLEXnet Publisher/

              /Library/Preferences/

              /Library/Preferences/FLEXnet Publisher/

              /Users/[user]/Library/Application Support/Adobe*

              /Users/[user]/Library/Caches/Adobe*

              /Users/[user]/Library/Caches/com.adobe*

              /Users/[user]/Library/Preferences/Adobe*

               

              Also, repair the disc permissions.

               

              Create a  new admin account and run the system in safe boot and try to install CS5 now and check.