14 Replies Latest reply: Apr 18, 2012 1:04 PM by LaneCx RSS

    Windows 7: Can't Install / Uninstall Adobe Reader 10.1.3


      After installation of Adobe Reader 10.1.3 I received "An internal error occurred" every time that Adobe Reader was executed.  I uninstalled and reinstalled Reader X, to make sure the installation was clean, but encountered problems and am now in a situation where the installer thinks Reader X is already installed, but Adobe Reader X does not show up for program removal under Windows control panel.


      Following instructions for similar forum posts, I also attempted to use the Microsoft repair utility from http://support.microsoft.com/mats/Program_Install_and_Uninstall, but Adobe Reader X is not detected either under Installed or Uninstalled programs.  This utility can also install/uninstall via product code, but I don't know what that is for Reader X.


      So I am looking for help installing or installing Adobe Reader X.  Thanks.