1 Reply Latest reply: Apr 30, 2012 12:40 AM by Love_Bisht RSS

    Acrobat 10.1.3 Word Crash when converting 2007 document to PDF.

    Ed Puariea Community Member

       

      Word 2007 Crashes with the error seen below, when using the Convert to PDF button on the Acrobat ribbon in Word.  The document may have footnotes.  I can convert other docuemnts to pdf in this fashion.  Is there an issue converting Word Docuements to PDF if they have foot notes?  I saw a post where someone had a table in a docuemnt that was causing Word to crash when it was converted to PDF in this fashion.

       

      Problem Event Name: BEX

      Application Name: WINWORD.EXE

      Application Version: 12.0.6545.5000

      Application Timestamp: 4c653e57

      Fault Module Name: wwlib.dll

      Fault Module Version: 12.0.6545.5000

      Fault Module Timestamp: 4c653fe2

      Exception Offset: 00cd18bc

      Exception Code: c0000409

      Exception Data: 00000000

      OS Version: 6.1.7600.2.0.0.256.4

      Locale ID: 1033