16 Replies Latest reply on Oct 24, 2012 12:31 PM by Mike Van Horn

    Reader 10.1.3 for Mac doesn't print pdf's from web

    Jntanyan Level 1

      Yesterday we updated to Adobe Reader 10.1.3.  Now we can't print any pdf's from the web. In some cases we can save the files and open in Reader - those files print. However some web pdf's, like Stamps.com postage, don't allow the files to be saved.  Any suggestions?  We've tried Safari & Firefox, re-installing Reader, running Disk Utility and re-starting the Mac.

       

      When we try to print pdf's from the web, the print preview page in the print dialogue box is empty/white ... so the content to be print isn't even getting that far.

       

      We are running Snow Leopard OS - 10.6.8.

       

      Thanks in advance for any input!

      Joan