I'm recording a demo on a MAC and sometimes it captures a picture on mouse click and sometimes it doesn't. It is inconsistent. I can do the same process and get different results each time. Recording type is Automatic Demo. Version is Captivate 5.5.
Any ideas what is going on?
Captivate must be experiencing difficulty 'hearing' the on screen events that trigger captures.
Automatic capture is not a guaranteed solution for every situation. In almost any software there will be some things you need to capture manually to get all the shots you want for the simulation. So keep your finger near the manual capture key as you work through the task and hit it at any time you hear Captivate did not pick up the change.