Currently, our process of creating topics for Robo begin as Word documents. This creates a lot of double work for the authors and we are wondering if it is better to just save the word docs to a network drive and link out to them from Robo. That way the doc is only created one time. This is an idea that is being considered for our Help project and I am wondering if there are any current issues that we should be aware of before we take this route.
Some things we have already tried is copying and pasting from a Word doc into Robo and that creates issues with the HTML and doesn't always give the expected result when published. Importing Word docs have also not been a successful option, hence the idea to link directly to the Word doc. We already have a few .doc and.pdf files linked but if we go this route there will be several hundred docs linked in Robo to a network drive.
Thoughts? Any feedback will help.
FYI: We are using RH9
Have you thought of linking the Word file to your RH project? This would allow you to author in Word and then just bring in the content to RH at the click of a button.
Linking is for when the document is continually being updated and you can rely on the producers of the document to create good documentation.
Importing is for when the process is one off and you are going to have to modify the content.
Either way, you need to get the process right. Perhaps this page will help you.
See www.grainge.org for RoboHelp and Authoring tips