By "desktop" do you mean the Web browser on your desktop computer?
And are you playing the Flash content in that Web browser? not downloading and saving the file and then opening .swf directly in the Flash program?
If it's a browser you are using, which? IE, FF, etc.
and what version of Flash pluggin are you using. To check ....
If IE, in main browser Menu bar... Tools/Manage Add-ons... look for the "Shockwave Flash Object"
If FF, in main browser Menu bar...Tools/Add -ons look for the "Shockwave Flash"
Also check to ensure that the add-on is "enabled"
Having the Flash program on your machine has nothing to do with whether or not the browser will open Flash downloaded over the Internet. You need a working version of the Flash pluggin (Add-on) installed in the browser.
As I said in the post, used to play flash content from various web sites, which I supposed folks would know it would be using the flash plugin and playing off that those web pages. I also included that both machines, my laptop and my desktop (computers) were running IE 8. I did not however mention that I did make sure the Flash Player addon is enabled. I do now realize I may have erred in the correct forum to post this question. My apologies.
I think you may be selling the talents of this Forum short. How could it possibly hurt to politely clarify the questions I asked.
So you tested in IE... did you also test in FF or any other browser? that could quickly tell you whether it was a machine or a browser poblems... rarely is there a need to uninstall programs to fix a browser issue.
And if you did test in two browsers and one browser worked and one did not, did you compare the version of the Flash pluggin... working to not working?
compared IE 8 settings between them and set the desktop to the same as the laptop
Doesn't tell me anything about which version of Flash pluggin you are using nor did you specify what "settings" you where talking about.
There have been some issues with newer versions of the Flash pluggin.. but since you didn't mention which version is installed in your browser on either the laptop or the desktop, not sure we can't help you with that issue.