17 Replies Latest reply: Feb 9, 2015 6:12 PM by Jeromie Clark RSS

    Flash player won't work

    cjup

      Just recently while attempting to play videos we received the message to update adobe flashplayer. Went ahead and downloaded version 11. Message said download complete and installion succesfull. However, movies still won't play and it keeps attempting to download version 11. Need help

        • 1. Re: Flash player won't work
          mdland55

          I have a similar problem I will post along with yours and hope we both get a working answer.

           

          Here's the deal. My desktop used to play flash content from various web sites, now it has stopped. I've uninstalled programs I thought may have been causing the problem. I've uninstalled Flash Player and reinstalled, even going through the registry and deleted all reference to Flash Player before reinstall. I've checked some of the sites I've been having problems with on my laptop and they worked fine, so I took the laptop to the desktop and compared IE 8 settings between them and set the desktop to the same as the laptop. I've even disabled IE add ons I thought may be stooping Flash from loading correctly and tested after each disable. About at wits end. BTW the desktop is running Vista Business SP2. Anyone have any suggestions or answers for my dilemma?

          • 2. Re: Flash player won't work
            winniepoah

            same problem, I am trying to finish my taxes and need to get to a site that requires flash

            when I go to trouble shooting, the grey box that is supposed to show your version is blank, but flash is in my programs and I also receive a popup that the install was successful,  I have restarted also

            I contacted adobe and they say they have no online support for flash

            • 3. Re: Flash player won't work
              Carl E. Myers Jr. Community Member

              To assist us in quickly understanding your problem, please follow these guidelines when posting:

              • Specify your operating system (including 32bit or 64bit edition) 
              • Specify your web browser and version (including 32bit or 64bit edition) 
              • Specify your Flash Player version 
              • Give us a brief explanation of the problem, please include any information you feel is important 
              • Please do not use existing topics to append questions that are entirely different from the original topic. When in doubt create a new topic.
              • 4. Re: Flash player won't work
                cjup Community Member

                Windows 32 bit editioninternet explorer 9.0Flash Player Your link shows nothing in the box. I uninstalled what we had and attempted to install version 11When attempting to play a movie a message comes up asking to upgrade flashplayer or it goes to the adobe homepage for downloads.

                 

                [private data removed]

                • 6. Re: Flash player won't work
                  cjup Community Member

                  Thank you Carl the enabling flash player in internet explorer 9 worked.

                   

                  [private data removed]

                  • 7. Re: Flash player won't work
                    stewb1981

                    i am having the same problem. exept i use mozila firefox. flash player has stopped  working. have unistalled, reinstalled sever times.  can you help me fix the problem. i have windows 7 and comp is 64 bit

                    • 8. Re: Flash player won't work
                      cjup Community Member

                      Date: Sun, 29 Apr 2012 07:15:38 -0600

                      From: forums@adobe.com

                      To: jrserafin@hotmail.com

                      Subject: Flash player won't work

                       

                       

                       

                       

                       

                       

                            

                                 

                                 

                                 

                          Re: Flash player won't work

                       

                       

                          created by stewb1981 in Using Flash Player - View the full discussion

                       

                       

                       

                      i am having the same problem. exept i use mozila firefox. flash player has stopped  working. have unistalled, reinstalled sever times.  can you help me fix the problem. i have windows 7 and comp is 64 bit

                       

                       

                           Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4368259#4368259

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                      • 9. Re: Flash player won't work
                        cjup Community Member

                        I have internet explorerGo into TOOLSManage Add OnsAdobe Systems Inc Shockwave Flash Object (this must be enabled not disabled and it should work)

                        Date: Sun, 29 Apr 2012 07:15:38 -0600

                        From: forums@adobe.com

                        To: jrserafin@hotmail.com

                        Subject: Flash player won't work

                         

                         

                         

                         

                         

                         

                              

                                   

                                   

                                   

                            Re: Flash player won't work

                         

                         

                            created by stewb1981 in Using Flash Player - View the full discussion

                         

                         

                         

                        i am having the same problem. exept i use mozila firefox. flash player has stopped  working. have unistalled, reinstalled sever times.  can you help me fix the problem. i have windows 7 and comp is 64 bit

                         

                         

                             Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4368259#4368259

                             To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4368259#4368259. In the Actions box on the right, click the Stop Email Notifications link.

                              

                             Start a new discussion in Using Flash Player by email or at Adobe Forums

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                        • 10. Re: Flash player won't work
                          winniepoah Community Member

                          thnak you, that is what happened

                           

                           

                           

                           

                          Date: Sun, 29 Apr 2012 09:43:28 -0600

                          From: forums@adobe.com

                          To: lsextra@hotmail.com

                          Subject: Flash player won't work

                           

                           

                           

                           

                           

                           

                           

                          Re: Flash player won't work created by cjup in Using Flash Player - View the full discussion

                           

                           

                           

                          I have internet explorerGo into TOOLSManage Add OnsAdobe Systems Inc Shockwave Flash Object (this must be enabled not disabled and it should work)

                          Date: Sun, 29 Apr 2012 07:15:38 -0600

                          From: forums@adobe.com

                          To: jrserafin@hotmail.com

                          Subject: Re: Flash player won't work Flash player won't work

                           

                           

                           

                           

                           

                           

                                 

                                      

                                      

                                      

                              Re: Flash player won't work

                           

                           

                              created by stewb1981 in Using Flash Player - View the full discussion

                           

                           

                           

                          i am having the same problem. exept i use mozila firefox. flash player has stopped  working. have unistalled, reinstalled sever times.  can you help me fix the problem. i have windows 7 and comp is 64 bit

                           

                           

                               Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Flash player won't work

                               To unsubscribe from this thread, please visit the message page at Re: Flash player won't work. In the Actions box on the right, click the Stop Email Notifications link.

                                 

                               Start a new discussion in Using Flash Player by email or at Adobe Forums

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                          Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4368368#4368368

                          To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4368368#4368368. In the Actions box on the right, click the Stop Email Notifications link.

                          Start a new discussion in Using Flash Player by email or at Adobe Forums

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                          • 11. Re: Flash player won't work
                            cowboys238

                            can not download adobe flash .i have 64 bit

                            • 12. Re: Flash player won't work
                              Guybrush Brushteeth

                              I'm running adobe on the windows 7 64bit version. It tells me to update to the newest Adobe version. It doesn't matter whether or not I use google chrome, IE or whatever browser. Also, some applications, like "Jodix Free WMA to MP3 converter", that utilize the flash player are not working.

                               

                              I already tried to manually uninstall and reinstall flash using the "uninstall_flash_player.exe" application and manually uninstalled flash. (I got the uninstall file from the official adobe page.) I also removed the leftover files and reinstalled the newest version as suggested. Nothing has changed though. Flash keeps on telling me it needs to update itself whenever I got to pages like YouTube and my computer programs that utilize flash still do not work. Help, please.

                              • 13. Re: Flash player won't work
                                albert177

                                What's a bit edition?

                                 

                                You people need to simplify. Adobeflashplayer doesn't work. I downloaded it succesffully, but it never works.

                                • 14. Re: Flash player won't work
                                  angelianicole94

                                  I use a computer with a 64-bit Windows 8.1 OS, and browse on Mozilla Firefox, I assume also the 64-bit. According to the link you attached, I have the 13.0.0.214 version of Flash, but it has not been working for the last few days. I have tried updating, completely uninstalling and reinstalling, updating my computer's video driver software, and still every time I try to watch a video it works for a fraction of a second and then I get a grey box that says Adobe Flash has crashed. I have sent multiple error reports for every website that it's happened to me on, but I can't even watch videos uploaded to Facebook at the point. I have no idea what else to try, is there anything that could be causing this?

                                   

                                  Help would be appreciated. Thanks!!

                                  • 15. Re: Flash player won't work
                                    dolphinsfreak

                                    I recently had a problem with Adobe Flash Player. Every single time I would try and WATCH a video, I would get the same error message telling me there was something wrong with my Flash Player and that I should try again later. It gave me a link to all the steps that I should try to fix this problem like; refresh my browser, delete cookies, uninstall and reinstall Flash Player. I did these steps off and on for about a week.

                                     

                                    Then, I tried something that seemed just too stupid but I still tried it. I simply plugged in my headphones and miraculously the Flash Player started working. For some strange reason Flash Player picks up your settings and knows whether or not you have speakers and/or headphones connected and will not play if you don't. I am using a brand new computer and have yet to buy speakers but I "thought" I could still watch video's without sound in the meantime. Nope.

                                     

                                    I have no idea if this helped you or anyone else but I thought I had to put this out there so nobody else wasted all this time and energy into such a ridiculous problem.

                                     

                                    IF Adobe was a better company they would have tech support so that people on these forums didn't waste so much time fixing simple problems. Makes you want to avoid buying their products though. ;-)

                                    • 16. Re: Flash player won't work
                                      texaspete2222

                                      what about for os x

                                      • 17. Re: Flash player won't work
                                        Jeromie Clark Adobe Employee

                                        Flash Player is a free product (and one that's tremendously expensive to produce and maintain).  There *are* paid avenues for phone support in addition to the free user-to-user forums here, but the staff that voluntarily monitor the forums actually work on the product, so you're probably getting a more authoritative answer here.

                                         

                                        The headphones thing is interesting, but probably specific to your operating system and audio card drivers.  I'd be happy to look at that if you'd like to provide some specifics, but it seems somewhat orthogonal to the original discussion.