1 Reply Latest reply on Apr 16, 2012 8:50 AM by Frustrated in AZ

    Activation limit problem

    Heathmck25

      I've reached my activation limit for Creative Suite 5 Design Standard.

      The problem being, the computer I need to deactivate is no longer with me - having been traded in.

       

      How do I deactivate a computer I can't access anymore?

       

      I had a laptop and desktop computer running CS5 but sold the desktop to upgrade to a new computer. So now I need to deactivate the sold computer to allow things to run on my new computer....how can I resolve this?