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1. Re: Random text changes in Photoshop CS6 Beta
Noel Carboni Apr 16, 2012 2:51 AM (in response to Dvanula00)Dvanula00 wrote:
I've also tried open those PSDs in CS5 or on the other computers (macs and windows) but the problem remain the same.
Did I read you correctly to say that you have PSD files that with multiple different versions of Photoshop cause text corruption when you attempt to edit the text - i.e., no matter whether you run the Ps CS6 beta or an older version of the app?
Sounds like you have basic font problems in your files or on your systems if that's the case. I haven't done all that much text with Ps CS6, but I've certainly done enough to know I'm not seeing a problem such as you're describing at all.
Do you see all the fonts correctly when you pull down the font selector and preview your fonts on your system?
Might help to describe your system, as well (Mac/PC, OS version, hardware specs, whether you have 3rd party font management, plug-ins, etc.).
Can you crop or otherwise make one of the files you're seeing the problem with smaller (ensuring the problem can still be reproduced) and post it online? I'm sure the Adobe people would like to test it, and I'd be happy to try to reproduce the problem you're seeing with it.
-Noel
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2. Re: Random text changes in Photoshop CS6 Beta
Dvanula00 Apr 16, 2012 5:16 AM (in response to Noel Carboni)The problem occurs in multiple versions of Photoshop but it all started just a few hours after I installed CS6. I can see all my fonts correctly when I pull down the font selector. I don't really think it's system problem with fonts as we tested it on different machines:
iMac 2.7 Ghz Intel Core i5, 12 GB 1333Mhz DDR3, Mac OS X 10.6.8
Mac Book Pro 2.53 Ghz Intel Core i5, 8GB 1067 Mhz DDR3, Mac OS X 10.6.8
Windows 7 64 Bit, 1,8 Ghz Dual Core, 4GB
I don't use any 3rd party software for font management.
I uploaded a PSD here http://www.4shared.com/photo/ljYwxVHH/text_corruption_cs6.html? If you have troubles downloading it just let me know and I'll upload it anywhere you like.
Many thanks for your help
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3. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 16, 2012 6:08 AM (in response to Dvanula00)When I try to change some text immediately after I click on text with type tool the text changes to some random text from my PSD file.
YES! I have that same issue. The type displays fine, but if you try to edit... it converts to some other text layer in the same PSD document. Once the document is "corrupt", it carries the problem with it. So it shows up on other machines.
I did download some new fonts about the same time I installed beta CS6, but the problem appears with all the fonts in the document, including some I have without problem for years.
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4. Re: Random text changes in Photoshop CS6 Beta
Dvanula00 Apr 16, 2012 6:17 AM (in response to charles badland)I didn't installed any new fonts at that time. This happend with Arial so I'm pretty sure that shoudn't be any system problem with it.
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5. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 16, 2012 6:27 AM (in response to Dvanula00)Yeah... but I think you would have had a lot more complaints by now if this is solely a PsCS6 caused problem.
However, it is something I have never seen before.
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6. Re: Random text changes in Photoshop CS6 Beta
Noel Carboni Apr 16, 2012 6:55 AM (in response to Dvanula00)I don't plan to sign up or log into that site just to verify the problem, but maybe the Adobe people will be interested enough to do so.
-Noel
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7. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 16, 2012 6:57 AM (in response to Noel Carboni)Same here.
But I also have a PSD with this problem if any Adobe people are interested in taking a look.
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8. Re: Random text changes in Photoshop CS6 Beta
Dvanula00 Apr 16, 2012 7:35 AM (in response to Noel Carboni)I was looking for some free online storage and this one was the first one which came up. Feel free to download the PSD from my hosting www.finestgraphics.eu/download/text_corruption_cs6.psd It will be also easier for adobre people to get it from here.
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9. Re: Random text changes in Photoshop CS6 Beta
Noel Carboni Apr 16, 2012 8:52 AM (in response to Dvanula00)I can reproduce the symptom with that file. This is on a Windows system.
Whatever caused it to get stored that way looks like a bona fide bug - and a nasty one.
-Noel
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10. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 16, 2012 8:30 AM (in response to Dvanula00)Yes. This is the exact same problem I have. Thanks so much for posting it. I thought I was only one.
It began using CS6, but once the file "catches" this... it shows up when opened on CS5 too.
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11. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 16, 2012 8:50 AM (in response to Dvanula00) -
12. Re: Random text changes in Photoshop CS6 Beta
Dvanula00 Apr 16, 2012 9:13 AM (in response to charles badland)Yeah, I used to see multiple type styles but then I reseted photoshop preferences, deleted font cache and used "resolve duplicates" option in font book (mac). Now I don't see multiple type styles but I still can't edit any type.
Reset preferences.
Perform this step after experiencing the crash. It's also a good idea to restart your computer after your computer crashes.
Hold the Cmd+Opt+Shift keys down immediately after starting Photoshop. Click OK in the dialog box that asks if you want to delete the Adobe Photoshop settings file.
Photoshop's font cache.
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13. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 16, 2012 9:51 AM (in response to Dvanula00)Hi
I'll take a look at your corrupted file. Are you saying you had a perfectly good file that you opened in PSCS6 on 3 different machines and the file became corrupted on all 3?
Did you by chance point your plugins folder to one you have for CS5? (because that is a no no and causes issues)
Pattie
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14. Re: Random text changes in Photoshop CS6 Beta
Dvanula00 Apr 17, 2012 12:36 AM (in response to Pattie F)Hi Pattie
yeah, I had perfectly working file but once it got corrupted in CS6 it does the same thing on any machine, even if you open in with CS5. I have different folder plugin folder for CS6 and I dind't have any installed at that time. This happend just a few hours after I installed CS6.
thanks,
Mike
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15. Re: Random text changes in Photoshop CS6 Beta
Noel Carboni Apr 17, 2012 7:02 AM (in response to Pattie F)I think Mike is saying that the file was specifically corrupted by editing it Ps CS6 and saving it, then the symptom remained when that file was opened by any version of Photoshop on any machine. Correct me if I'm wrong, Mike.
-Noel
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16. Re: Random text changes in Photoshop CS6 Beta
Dvanula00 Apr 17, 2012 7:08 AM (in response to Noel Carboni)Yes, that's correct.
Thank you Noel.
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17. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 17, 2012 7:35 AM (in response to Pattie F)Pattie,
if you need a second psd file with same issue, please let me know.
Charles
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18. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 17, 2012 9:54 AM (in response to charles badland)Charles-
Are you seeing the same thing with a different file? Do you have a copy of the file "before" and "after " by chance?
Pattie
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19. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 17, 2012 10:33 AM (in response to Pattie F)Pattie,
My file (large 600+ MB) began showing this problem a while back. This thread is the first I have seen of another user with same problem. I'll have to look to see if I have a copy prior to this occurring.
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20. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 17, 2012 12:56 PM (in response to Pattie F)Pattie-
I have some earlier versions... but they are quite removed from the file that has the problems. (different fonts and scaling) Sorry to say no exact comparable "before and after".
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21. Re: Random text changes in Photoshop CS6 Beta
Andreas___ Apr 18, 2012 1:42 AM (in response to Pattie F)I'm seeing the same bug, I started woring on a file created in PS CS5 in PS CS6 beta. As soon as I try to edit any text the text is replaced by some other text in the file.
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22. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 18, 2012 6:30 AM (in response to Andreas___)Well that's 3 out of a half-million. It would be nice to find a commonality and make this reproducible so Adobe can look at it.
One unique thing that occured while working this problem file, is my Time Machine disc filled up. Not sure how that could affect the text layers. Just throwing that out if either Andreas or Dvan are on a Mac.
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23. Re: Random text changes in Photoshop CS6 Beta
Andreas___ Apr 18, 2012 7:42 AM (in response to charles badland)I'm also seeing the duplicate font styles btw
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24. Re: Random text changes in Photoshop CS6 Beta
Andreas___ Apr 18, 2012 7:45 AM (in response to charles badland)I can add that I'm on a mac, swedish locale, the file I'm working on is a website design with lots of (text) layers and that some of the text layers when edited turns into "? ? ? ? ?" instead of some text from another layer. I'm not using time machine so that can't be it.
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25. Re: Random text changes in Photoshop CS6 Beta
Pete.Green Apr 18, 2012 9:50 AM (in response to Andreas___)I notice the OP's PSD had some swedish text (I think),
Charles, what sorts of languages are you using in your corrupted PSD?
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26. Re: Random text changes in Photoshop CS6 Beta
charles badland Apr 18, 2012 2:01 PM (in response to Pete.Green)Hi Pete.
North America English.
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27. Re: Random text changes in Photoshop CS6 Beta
Eric Stoffers Apr 19, 2012 1:06 PM (in response to Dvanula00)I'm having the same problem. This totally sucks, my document is corrupt and I can't edit any text without it replacing random text. I shouldn't have used CS6 on production work, dang.
So far I notice this HORRIBLE bug and then the bug that I can't drag a document around in the workspace. Everytime I drag it resets the document at the top of the screen over the UI icons even. If I hide the Windows taskbar the problem is fixed. So that's a bug as well that's super annoying.
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28. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 19, 2012 2:12 PM (in response to Eric Stoffers)Eric,
Do you by chance have a copy of the file before and after corruption that we could take a look at?
Pattie
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29. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 19, 2012 2:19 PM (in response to Andreas___)Andreas-
Regarding the duplicate type styles:
have you cleared out your font cache to remedy the duplicate font styles?
see related post: http://forums.adobe.com/message/4306828#4306828
and FAQ below shows how to clear out the cache.
Pattie
FAQ: How do I clear out my font cache to fix font style and duplicate font style issues?
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30. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 19, 2012 2:24 PM (in response to charles badland)Charles-
Did you resolve your duplicate type styles as suggested to Andreas?
Pattie
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31. Re: Random text changes in Photoshop CS6 Beta
Andreas___ Apr 20, 2012 1:08 AM (in response to Pattie F)That solved the duplicate font style issue, thanks.
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32. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 20, 2012 9:55 AM (in response to Andreas___)Eric, Andreas- I'd still love to have files from you to test with. You can use dropbox or other method if they are too large to email.
Charles, Dvanula00- thanks for the files.
Andreas- I'm glad that fixed your duplicate styes.
Pattie
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33. Re: Random text changes in Photoshop CS6 Beta
Eric Stoffers Apr 20, 2012 7:52 PM (in response to Pattie F)I just sent you a link to a before and after of the PSD files in a private message.
I should point out that if you try and crop the image it will change all the text boxes as well, all at once. That seemed even stranger, but maybe a clue for you guys.
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34. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 20, 2012 11:34 PM (in response to Eric Stoffers)Thanks Eric!
We'll take at look at this odd behavior in your files. Thanks for sending them.
Pattie
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35. Re: Random text changes in Photoshop CS6 Beta
Pattie F Apr 26, 2012 9:29 AM (in response to Eric Stoffers)Thanks to all of you for sending the files. We have the developers looking at this to see what is going on there.
Pattie
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36. Re: Random text changes in Photoshop CS6 Beta
Andreas___ May 2, 2012 6:04 AM (in response to Pattie F)Hello Pattie,
I realize this might be too much to ask but did the developers find the
problem and did they happend to fix my file in the process?
Andreas
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37. Re: Random text changes in Photoshop CS6 Beta
Pattie F May 2, 2012 2:06 PM (in response to Andreas___)We can reproduce the issue and are working on it, but I don't believe that your file has been fixed.
Pattie




