2 Replies Latest reply: Apr 16, 2012 10:09 AM by Daemon Baizan RSS

    Clear central cache via Cache Preferences

    Daemon Baizan

      When starting Bridge CS6, I get a message saying that Bridge has encountered a problem, and the central cache needs to be cleared via the Cache Preferences pane. I clear the cache, but it doesn't resolve the problem. Program hangs, and is useless. Win 7, i5 processor, 8GB RAM. Anyone else get this? Any actual fix?

        • 1. Re: Clear central cache via Cache Preferences
          Curt Y Community Member

          If purgaing the cache does not work you may have to delete the cache file manually.



          Do you have cache exported to Folder option checked?


          If so you really have two cache locations.  The only way to clear both is to go to Tools/cache/purge cache for xxx folder.


          You will have to do this for each folder.

          • 2. Re: Clear central cache via Cache Preferences
            Daemon Baizan Community Member

            Hey Curt


            Thanks for the reply.


            Lucky for me that's just a few folders that I need to check for an exported cache. That's only because I use that computer as a "way station" to collect image files on location, and import them later to my main machine.


            Manually deleting everything seems to have worked, but I'll need to wait while all thumbnails are re-created. Bummer. Wastes my time. Not conducive to sales, believe me.