Hi, since few days my Indesign and Illustrator (CS5.5 on OSX Lion) keep on crashing while launching. I de-installed and re-installed the entire CS5 Suite on my iMac already couple of times, but nothing changes. First I thought it might be a font problem, so I deleted all user fonts, but sadly this also didnt help. I already rang the Adobe tech support line but they are not very helpful at all... very frustrating. Anybody an idea what else I can do?
What happens when you try and launch the Indesign or Illustrator.
Have you checked from the new user account?
What is the OS you are on?
Everytime I try to launch Indesign or Illustrator CS5.5 they start launching but then crash during launch with the comment "Programme quit unexpectedly". Strange thing is that Photoshop and all other CS5.5 Design Premium components are launching and working fine. I am working on the iMac 2.5GHz quad-core Intel Core i5 with 6MB with OSX Lion.
Check in the new user account?
Do you have any font management software like suitcase fusion present?
Upate Adobe software from Photosop and then check,