I've seen other posts about this but have not come across any fixes for this problem short of replacing the machine with a new one. It's been working fine right up until this morning when I tried to open it, first time using it since a couple of days and now I just get the startup screen.
Has anyone found any other fixes for this issue?
Thanks in advance...
Removal and reinstall did it for me and it's running again.
Glad to hear that worked. Thanks for posting the solution, we can suggest it as something to try if we hear of others having the freeze at launch.