I am trying to update a file through the Digital Publishing Suite, however it seems suck on an 'Update Install Paused' phase.
The only button that I can press is RESUME, and when I do the application crashes. There is no Archive button for the particular
document I am trying to update.
I tried unsharing/unplublishing and deleting it from the Publishing Suite deck. And loaded a new one. But it doesn't dissapear
from ACV, nor does it get updated with the new file.
HELP PLEASE!!! Thanks,
I'm having the same problem. I read on a thread from Adobe Staff, Bob Bringhurst that it's a known bug. He recommends "archiving" the download items and trying again. My problem is I can't get the archive button, only resume downloading. Like you, it crashes when you try to "resume". It's so frustrating.
I have encountered the same thing. I deleted the viewer and downloaded a new version of the folio. It worked but still took a very long time to download a 10 MB file over a 30 Mbps connection. I wonder if there are server issues... haven't seen a notice on the DPS home page.
We have this issues constantly...