3 Replies Latest reply: Nov 12, 2012 5:55 AM by Martin Lér RSS

    Update Install Paused - and when resumed Adobe Content Viewer Crashes

    Adri_Ber

      Hello,

       

      I am trying to update a file through the Digital Publishing Suite, however it seems suck on an 'Update Install Paused' phase.
      The only button that I can press is RESUME, and when I do the application crashes. There is no Archive button for the particular
      document I am trying to update.

       

      I tried unsharing/unplublishing and deleting it from the Publishing Suite deck. And loaded a new one. But it doesn't dissapear
      from ACV, nor does it get updated with the new file.

       

      HELP PLEASE!!! Thanks,

       

      Adriana