0 Replies Latest reply on Mar 31, 2008 3:32 PM by ibonnie

    Popups not working

    ibonnie
      Hello -
      I recently upgraded from RH4 to 7, however this problem was occuring in 4 as well. My pop-ups are working in my Help environment after I've generated the code. When I copy the WebHelp folder to the Dev server, they work there. But for some reason when I copy the WebHelp folder to the QC server or Production they do not pop up.

      We cannot determine any obvious difference in the server environments. Does anyone have any thoughts as to what might be the problem. I've attached the pop-up code.

      TIA
      Bonnie