I recently upgraded from RH4 to 7, however this problem was
occuring in 4 as well. My pop-ups are working in my Help
environment after I've generated the code. When I copy the WebHelp
folder to the Dev server, they work there. But for some reason when
I copy the WebHelp folder to the QC server or Production they do
not pop up.
We cannot determine any obvious difference in the server
environments. Does anyone have any thoughts as to what might be the
problem. I've attached the pop-up code.