I am running CS5.5 unders Windows 7 on a 64 bit machine. I have a brand new install of Creative Suite Standard 5.5. Two related problems: 1) When I use HELP>UPDATE I get a message that no updates are available but I know my Camera Raw is out of date. I can see that I am running Camera Raw 126.96.36.199 and I know that 6.6 is available (I need the new cameras supported in 6.6).
When I download and run the Camera Raw 6.6 update manually, I get an error meassage:
"Some updates failed to install.
Photoshop Camera Raw 6.6 Update. Installation failed. Error Code: U44M2P7"
I see that at least one other perosn had this same problem but there is no resolution specified.
Some additonal information: When I manually download and run Camera Raw 6.5, it updates fine. Then when I try to run Camera Raw 6.6, the install backs up to 6.0! I am verifying that the 6.6 did not actually install by looking at HELP>ABOUT PLUG IN>CAMERA RAW.
I am also running LR4 and have some files in my database that require the new Camera Raw 6.6 (a new Sony Nex-7 Camera). I am also running Photoshop Ellements 10 and have successfully updated that to Camera Raw 6.6. No problem.
What is the deal here? I'm at a loss and not sure where else to go on this issue.
Thanks in advance for any help.
I have same issue.
what's the matter ?