9 Replies Latest reply: Jun 11, 2013 9:36 AM by RickAH999 RSS

    Lightroom 4 and 4.1beta video file import error/failure

    RickAH999

      Findin that Lightroom 4 and 4.1 are not importing video/movie files.  Without exception every attempt made has resulted in an error.

       

      In many cases just the first frame gets imported and converted to a low grade jpg image.

       

      The same files import cleanly in to Aperture 3.x without difficulty.

       

      Software glitch?  Or my brain cramp?

        • 1. Re: Lightroom 4 and 4.1beta video file import error/failure
          -Agfaclack- Community Member

          i too have a mpg file hat will not import in 4.1 RC.

           

          i think it should import fine?!

           

           

          Format                           : MPEG-PS
          File size                        : 605 MiB
          Duration                         : 4min 25s
          Overall bit rate                 : 19,1 Mbps

          Video
          ID                               : 224 (0xE0)
          Format                           : MPEG Video
          Format version                   : Version 2
          Format profile                   : Main@High 1440
          Format settings, BVOP            : Ja
          Format settings, Matrix          : üblich
          Format settings, GOP             : M=3, N=12
          Duration                         : 4min 25s
          Bit rate mode                    : variabel
          Bit rate                         : 18,5 Mbps
          Width                            : 1 280 Pixel
          Height                           : 720 Pixel
          Display aspect ratio             : 16:9
          Frame rate                       : 24,000 FPS
          Color space                      : YUV
          Chroma subsampling               : 4:2:0
          Bit depth                        : 8 bits
          Scan type                        : progressiv
          Bits/(Pixel*Frame)               : 0.836
          Stream size                      : 581 MiB (96%)

          Audio
          ID                               : 192 (0xC0)
          Format                           : MPEG Audio
          Format version                   : Version 1
          Format profile                   : Layer 2
          Duration                         : 4min 25s
          Bit rate mode                    : konstant
          Bit rate                         : 384 Kbps
          Channel(s)                       : 2 Kanäle
          Sampling rate                    : 48,0 KHz
          Video delay                      : -83ms
          Stream size                      : 12,1 MiB (2%)

          • 2. Re: Lightroom 4 and 4.1beta video file import error/failure
            Sven OM

            I have the same problem with mpeg video files from Canon FS100. Renaming and correcting aspect ration with sdcopy helps to import them, but aspect ratio is still wrong.

            • 3. Re: Lightroom 4 and 4.1beta video file import error/failure
              WindBetty

              I also have issues with video files that imported fine into LR3.6  I upgraded the catalog to LR4.1RC and many of the videos do not show preview, and will not play in LR.  Some of the vdeos taken with the same camera are fine.  The videos play fine in other software.  Also when LR is trying to generate previews for these, it grinds to a halt and becomes super slow to do anything.

               

              Windows 7 64

              • 4. Re: Lightroom 4 and 4.1beta video file import error/failure
                ARCrosskeee

                Yeah, Ive had the same problem.  It looked as, though it had imported - it certainly took enought time - but I get an error message at the end.  Unfortunately, I didn't catch the error message the first time and lost 20 gigs of video of a Bedouin wedding ceremony... Adobe, is there any chance the video files uploaded in some virtual part of my machine and can be recovered???  Please!  Ive already tried magical incantations.  

                • 5. Re: Lightroom 4 and 4.1beta video file import error/failure
                  RickAH999 Community Member

                  Just an update folks.  I have tried a fresh video file from smart phone, camcorder, converted to different formats.  No joy.  It would seem that Adobe dosen't have the video file process in Lightroom developed to a stable and useable point.

                   

                  Even with the RC2 of version 4 there was no solution.  My search of the Adobe support site has been fruitless on this subject.

                   

                  Since I work on a Mac will probably go back to Aperture as my primary editor and library manager and use Lightroom as an external editor, obviously for still images only.  Don't have a clue what the Window folks will do.

                   

                  Tired of trying work arounds for what could have been a clean transition to "all things Adobe."  Thanks to the folks that offered possible solutions.  RH

                  • 6. Re: Lightroom 4 and 4.1beta video file import error/failure
                    chrisdperry Community Member

                    Same problem.  I am just glad I am on a trial version.  Decided to try lightroom after Elements Organizer 9 corruped my catalog.  Looks like I am done with Adobe products.  I guess I will make do with Windows Live Photo Gallery.

                    • 7. Re: Lightroom 4 and 4.1beta video file import error/failure
                      Allan Dixon Community Member

                      The video import issue is clearly a problem. I'm getting a failure trying to import the MPG file from lesson 6 in Adobe's own Lightroom 4 classroom in a book package.

                       

                      If Lightroom is having an issue and won't even import its own tutorial video's, Adobe need to have a close look at this functionality.

                      • 8. Re: Lightroom 4 and 4.1beta video file import error/failure
                        hamada2003 Community Member

                        nothing changed in LR 5 ..... 

                         

                        some videos that i can import with LR 3.x will not import in any LR version higher then 4.x

                        • 9. Re: Lightroom 4 and 4.1beta video file import error/failure
                          RickAH999 Community Member

                          Hi Folks,   Wanted to let you know that my solution was interesting.  It involved removing several of the video viewers/players that were on my system.  Specifically Aurora and VLC.  These players were useful for viewign HD video files and BlueRay encoded video clips.  I ran accross a snipet mention of this solution in my reading and decided to try it.  By goly it worked.  After leaving only QuickTime as a video player all of my video imports in to LR 4 and the new LR5 have been flawless.  Hope this helps.