First question: can you actually see Flash content (e.g. the spinning red F at http://www.adobe.com/software/flash/about/)?
If not, then: what files do you have in
- C:\Windows\system32\Macromed\Flash ?
- C:\Windows\syswow64\Macromed\Flash ?
Regarding the size in the Programs and Features panel: this has always shown this way, as Flash Player is not an executable program (just a browser add-on).
The answer to the first question is that the Abobe help site does not see anything installed for Flash. That is, the box is empty as if you have noting installed.
Here are the visual answers to the System32 and SysWOW64 questions:
Obviously, they are not empty, but noting in the OS or the Adobe help site sees the content here.
Thanks for responding.
In Firefox type
about:pluginsinto the address bar; does Shockwave Flash show as an enabled plugin?
Either way, try a clean install according to http://forums.adobe.com/thread/928315, then download and run the 64-bit installers from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Ins tall_in_a_firewall_proxy_server_environment
Yes, running the uninstall procedure in the discussion thread plus the manual actions you included did the trick. I have two active users on my system, so I did the manual procedures (deleting %appdata%\Adobe\Flash Player + %appdata%\Macromedia\Flash Player) on both users just to be safe.
So, now I am back up and running.
Thanks for your help,