7 Replies Latest reply on Apr 7, 2008 5:11 PM by Newsgroup_User

    Installing Director Trial Problem

    Whipstersh
      Hello,

      I have been attempting to install the Adobe Director 30-Day Trial to test out the program. Each time I attempt to run the program (Setup.exe), I receive an initialization loading message. Click here to see it.

      And that loads fully. Once that is finished loading the message disappears and nothing happens. I've checked the CPU requirements, and my computer meets all of them. Any idea of what the problem could be?

      Thanks!
        • 1. Re: Installing Director Trial Problem
          Level 7
          Find yourself an extracter that supports 7Zip files and extract the
          contents of the installer.
          Here's some detailed instructions:
          <quote>
          a little hint for anybody who likes to test the trial version on win xp,
          but doesn't want it to mess with the registry and overwrite existing
          file type associations for DMX2004 etc. (yet): here a little tutorial
          how you can run it without "real" installation. tested on win xp pro
          sp2, logged in as admintrator.


          1. either run "Director_WWE.exe" and let it extract everything to a
          temporary folder (and then quit the installer), or, much faster, use the
          "7-Zip file manager" (or any other uncompress tool that supports 7-zip
          compression) and only extract the folder "\Adobe Director
          11\payloads\AdobeDirector11en_US\" from "Director_WWE.exe"


          2. move the folder "AdobeDirector11en_US" to C:\ (otherwise there might
          be problems with too long pathes), (and delete the rest of the extracted
          files if you expanded the complete exe)


          3. open a DOS box in "C:\AdobeDirector11en_US" and enter


          msiexec /a AdobeDirector11en_US.msi /qb TARGETDIR=c:\dir11tmp


          this will extract the Adobe Director 11 folder to
          "C:\dir11tmp\program files\Adobe\Adobe Director 11"


          4. done! now you can put the "Adobe Director 11" folder whereever you
          like (and delete C:\dir11tmp) , e.g. to "C:\Adobe Director 11", and just
          run "Director.exe" by double-clicking.
          </quote>
          • 2. Installing Director Trial Problem
            Whipstersh Level 1
            Thank you for your response!

            I have one error message though. Whenever I click Director.exe, I receive an error with the following text:

            A fatal error has occurred. Director will quit now.

            Any ideas on why I might get this error?
            • 3. Re: Installing Director Trial Problem
              Level 7
              Try creating the target folder 'C:\dir11tmp' before running the DOS
              command. If that fails, you might very well have a corrupt installer -
              try downloading it again.
              • 4. Re: Installing Director Trial Problem
                Whipstersh Level 1
                I've re-downloaded the program twice now and have tried creating the C:\dir11tmp before using Command Prompt, and the error persists whenever clicking 'Director.exe'.

                Any other advice on why the error could be occurring?
                • 5. Re: Installing Director Trial Problem
                  Level 7
                  No, I can't think of anything else. Will the .msi file run if you
                  double-click it?
                  Try logging a bug with Adobe if all else fails.
                  • 6. Re: Installing Director Trial Problem
                    Whipstersh Level 1
                    Using the extracted AdobeDirector11en_US.msi, I get a pop-up message saying:

                    Please install Director 11 using Setup.exe

                    Running Setup.exe creates the problem stated in my first post.
                    • 7. Re: Installing Director Trial Problem
                      Level 7
                      So: try logging a bug with Adobe if all else fails.

                      Did you check the support page for installation problems?
                      < http://www.adobe.com/support/director/>