When did it last work?
Have you rebooted your system and tried again?
Are any errors being logged in your Windows event logs?
Hi Noel - It has been a couple weeks since it was operational. Yes to rebooting but I cannot even close the program so I cannot go through proper shut down method. How do I find Windows event logs?
Thanks so much for your reply.
It's been a long time since I used Windows XP, but the application you're looking to run is the Windows Event Viewer, then you want to work down into the Application or System Logs and see if anthing there gives you some idea of what might be going wrong.
I also don't remember whether XP had the System Restore facility, but if so you might check to see if you can restore your system configuration back to a few weeks ago, when Photoshop was working.
Did you install anything that augments or changes the interface to Windows Explorer since the time Photoshop worked?