1 Reply Latest reply: Apr 26, 2012 9:50 AM by YuvrajShinde071 RSS

    Failed updates dropping PDF printer.

    HCLM Community Member

      I have been running Acrobat Pro 10.1.2 for some time.  Recently I am repeatedly offered updates which, after a considerable time, fail.  The message indicates that the update cannot be applied because it has been updated by other means.  I then discover that the PDF printer has been dropped from the system.  "Repair Acrobat Installation" restores the printer but requires a re-boot and a lot of nuisance.  Any ideas on what caused the problem and how to get the installed software and the updates back in synch?