Reinstalling ADE is not the answer.
You haven't told us whether the 'desktop' is a PC or a MAC - and that makes
a difference. Ebooks that come from the Apple store are encoded
differently and that may cause the white page you're seeing.
Sorry. It's a PC.
As a general rule, Steve Jobs developed products that don't work the same
way as those from Intel and Bill Gates. If you bought an .epub ebook from
the Apple store, then Apple encoded it to work with its devices. When you
transfer that ebook to a Windows platform, the encoding might (probably
won't) be the same and you may have issues. That's what I suspect is
happening here. The general info about the ebook is almost the same
between Apple and Windows, so you'll see the ebook listed in ADE's
library. However, I think ADE/Windows is having a hard time opening it
because of some internal differences.
Can you find the same ebook (for free) on a Windows site?
Sounds like I'm out of luck then. It's a $20 book and not likely to be available free on a Win platform. Thanks for your help.