7 Replies Latest reply on Jul 5, 2012 3:02 AM by GuruRao

    CQ 5.5 issue(Service Unavailable -AuthenticationSupport service missing.Cannot authenticate request)

    abhaymish1

      There is a major issue faced in CQ 5.5.

       

       

      Very often when I tried to start CQ 5.5, I got the below error

       

       

       

      Service Unavailable -AuthenticationSupport service missing.Cannot authenticate request

       

       

       

      After uninstalling JDK and restarting the system and reinstalling the JDK , CQ 5.5 is working fine.

       

       

      Anyone has any idea why this is happening? It happened with 5-6 team members in my team.

       

       

      Please help me with this. Thanks very much for your help.

       

       

      Thanks & Regards,

      Kumar