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it's the same question but not in the same forum.
I still not have the answer of my problem...
Here's the thing. Normally, we like to see the same question asked in a single forum category. Most folks that are able to help are already looking at all the different forum categories. So asking the same question in more than a single category isn't likely to produce better results.
I had noticed a reply to your question in the other category, but upon looking, see it's more of an "This is happening to me too" sort of thing than an answer.
Hopefully one of us will soon have an answer for you on your issue. What version of RoboHelp are you using?
I use RoboHelp x5