2 Replies Latest reply: May 2, 2012 5:49 PM by Jacob Barkey RSS

    MAC - No AE or PP in Production Premium CS5.5 install - Exit Code: 6

    Jacob Barkey Community Member

      Hi,

       

      I have tried just about everything I've found on this forum, but PP and AE will not install with the rest of my Production Premium CS5.5 package. I have uninstalled every piece of Adobe software, I have tried to download the trial, I have re-downloaded the .dmg and tried that, but no matter what I do, PP and AE will not install onto my computer. Every other application? No problem. This is very frustrating!

       

      I'm so thankful for any help! I have projects that need to go out the door!

       

      I keep getting this error message.

       

      Exit Code: 6

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 21 error(s), 22 warning(s)

       

       

      WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

      ----------- Payload: {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 -----------

      WARNING: DF054: Unable to read Adobe file version for file path '/Library/Fonts/AdobeArabic-Regular.otf'(Seq 5)

      ERROR: Error code: 1(Seq 5)

      ERROR: DF024: Unable to preserve original file at "/Library/Fonts/AdobeArabic-Regular.otf" Error 0(Seq 5)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)

      ----------- Payload: {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 -----------

      WARNING: DF054: Unable to read Adobe file version for file path '/Library/Fonts/AdobeFanHeitiStd-Bold.otf'(Seq 9)

      ERROR: Error code: 1(Seq 9)

      ERROR: DF024: Unable to preserve original file at "/Library/Fonts/AdobeFanHeitiStd-Bold.otf" Error 0(Seq 9)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 9)

      ----------- Payload: {DD18D60C-87B1-47D9-8312-67508B402FB9} SiteCatalyst NetAverages CS5.5 2.0.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} Adobe Mini Bridge CS5.1 1.1.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {7CF76BDA-73EA-4C46-A59D-FC3142D83E65} Adobe OnLocation CS5.1 Third Party Content Wrapper 5.1.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} AdobeColorPhotoshop CS5.5 3.1.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {EB186BF2-0A84-40A2-B794-0326D3DF9973} AdobeColorVideoProfilesCS CS5.5 3.1.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6} Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack 5.1.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {9F747BEC-FB4E-4830-8C58-363B8DCC26EB} Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack 15.1.0.0 -----------

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ----------- Payload: {DEA79551-23E3-430A-9B15-B544479B7DB2} Flash Player 10.2.153.1 -----------

      WARNING: DF009: Higher version plugin already exists at: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)

      WARNING: DF010: Not installing plugin to: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)

       

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Premiere Pro CS5.5 Support: Install failed

      ERROR: DW050:  - Adobe Story: Install failed

      ERROR: DW050:  - AdobeMotionPicture CS5.5: Install failed

      ERROR: DW050:  - Adobe After Effects CS5.5 Support: Install failed

      ERROR: DW050:  - Adobe After Effects CS5.5 Presets: Install failed

      ERROR: DW050:  - Adobe After Effects CS5.5 Third Party Content Wrapper: Install failed

      ERROR: DW050:  - Adobe After Effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: Install failed

      ERROR: DW050:  - Required Common Fonts Installation: Install failed

      ERROR: DW050:  - AdobeColorVideoProfilesAE CS5.5: Install failed

      ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed

      ERROR: DW050:  - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure

      ERROR: DW050:  - Recommended Common Fonts Installation: Install failed

      ERROR: DW050:  - Adobe After Effects CS5.5: Failed due to Language Pack installation failure

      ERROR: DW050:  - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed

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