0 Replies Latest reply on May 2, 2012 10:05 PM by Reading873

    Authorizing new computer, can't access old books. Warning msg:"Protected items...no longer readable"

    Reading873

      I am trying to authorize my new computer and access all of the ebooks I've downloaded in past 5 years on Adobe Digital Editions. But when I log in I get this message:  "Warning: If you have protected items in your Digital Editions library on this computer, they will no longer be readable." If I continue, after seeing that error message, will I definitely lose access?

       

      Adobe support staff changed my Adobe ID today because it was associated with a deleted email account. I am worried that my new ID somehow lost its association with all of my ebooks.  I've been using the chat support as much as I can, and they've told me that my old ID was defintiely deleted, but didn't have any other answers.

       

      Thanks for any help/insights!