1 Reply Latest reply on May 3, 2012 10:18 PM by Frustrated in AZ

    books not opening


      I updated my pc for reader and also adobe, my adobe was authorised with an old accound but i have been using a gmail ID to purchase books but after updating my software and syncing the pc reader to my PRS-T1 i cannot open any books on my reader. i have uninstalled adobe and unothorised it and authorised it with my new email accound but when i try to move books onto my reader for pc im getting a mg sayin they book has been purchased by another account.... can any1 help me??**

        • 1. Re: books not opening
          Level 4

          ADE ties itself to your user ID and to the computers that it's installed

          on.  If you change either of those components, then the ebooks you've

          already downloaded may not be accessible.  The process for 'fixing' this is

          covered in the ADE Help files (F1 from ADE's Library or Reading view).