1 Reply Latest reply: May 29, 2012 12:17 PM by Steven.Madwin RSS

    Time stamp request does not work using Internet Explorer

    holylee86 Community Member

      Hi fellows

       

      I get the following error information when signing a document only when I am using Adobe Acrobat 9 Pro in the Internet Browser:

       

      Creation of this signature could not be completed. 

      Error encountered while signing: 

      Timestamp signature property generation error: 

      Transport connection timed out.

       

      This error only  occurs if a request to the time stamp server should be established. By using only the local computer time, the signature is placed and marked as valid in the browser. By using Adobe Acrobat Pro 9 without Internet Explorer, the connection with the time stamp server works without exceptions, the legal time is used to sign the document. I tested various browsers, but have still the same error information.

       

       

      Does somebody have an idea what I can do to fix this problem?

       

       

      Thanks in advance!

       

      Leonard