1 Reply Latest reply on Apr 10, 2008 12:28 AM by ThinkInk

    Serial Number Complications

    kizinko
      I am having an issue with contribute 3.0. Every time I try to enter in my serial number to register the product a red X appears and there is no option to continue. I have called so many times that i am able to recite the direct lines to seperate customer service branches by memory to the representatives on the line. No one knows how to help me. I have a serial number that is valid according to every service branch I spoke with, but it will not work on my computer. I think there may have been an error in the installation itself. I am installing it off of a disk, not an online download. Apparently it is a volume version of Contribute so I can't just get another serial number. I am completely out of ideas and need this for my business. Please, anyone have any ideas??