4 Replies Latest reply on May 6, 2012 9:04 PM by judid23

Why is PS CS5.1 converting my image??

judid23 May 6, 2012 3:47 PM

I am trying to create a card, using a standard layout size of 4.25 x 8.25. I have the resolution set to 300 PPI.

While adding layers, I am also adding in some images to the card for a newborn. The image res is 300 DPI, but once I open the image in PS, then pull it down into the new project, it auto commits to a 72 DPI. I can't for the life of me figure out why it is doing this.

I have tried going into the image>image size and changing it to 300 DPI, but even after I change it, when I go to the file information page, it tells me that the image is still set to 72 DPI.

GRRR!!!! Anyone know why it is doing this?

1. Re: Why is PS CS5.1 converting my image??

Chris Cox May 6, 2012 3:52 PM (in response to judid23)

What file format are you using? Some formats don't store resolution values, so they'll come in at the default 72 dpi. But the pixel count will remain the same.
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2. Re: Why is PS CS5.1 converting my image??

judid23 May 6, 2012 4:00 PM (in response to Chris Cox)

File format from the image is saved as a .jpeg. Format into the new project is started as a custom project then saved as a .jpeg and as a psd.
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3. Re: Why is PS CS5.1 converting my image??

Chris Cox May 6, 2012 8:22 PM (in response to judid23)

Photoshop stores resolution data in JPEG, and EXIF can store resolution data -- but some other applications don't store resolution information.

It sounds like you might be using another application. If so, which other application are you using?

And is Photoshop keeping the correct number of pixels and just losing the resolution?
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4. Re: Why is PS CS5.1 converting my image??

judid23 May 6, 2012 9:04 PM (in response to Chris Cox)

I use LR3 to edit, then bridge over to PS5. Here's what I did, and it seems to have done the trick. I opened a new project, but rather than opening it as custom, I opened it as a photo, then made it into custom sizes. It worked on the projects that I was having trouble with and the PPI seems to be fine. Weird.

And yes, it is keeping the resolution, just cutting out the pixels.

I am totally stumped and consider myself fairly well versed in Photoshop.
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Why is PS CS5.1 converting my image??

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