1 Reply Latest reply on May 7, 2012 2:02 PM by Steve Grisetti

    Update for Unsupported Device


      Premiere Elements 10 is supposed to support DVD camcorders, but it says my Sony Handycam DVR-DVD308 (which is a DVD camcorder) is not supported? It is possible to download a driver or some other type of update to add support for my camcorder?

        • 1. Re: Update for Unsupported Device
          Steve Grisetti Adobe Community Professional

          According to the instructions included with the program, support for DVD camcorders is as follows:

          1) Finalize your DVD disc in your camcorder.

          2) Remove the DVD from your camcorder and put it in your computer's DVD drive.

          3) Start a Premiere Elements project that's set up for standard definition Hard Disk Camcorders. (The correct project settings is very important!)

          4) Use Premiere Elements' Get Media tool for DVD Camcorders or PC DVDs to browse to your disc drive and rip the video files to your computer and into your project.