Content in Adobe Community

how do i make sure that the reference address is correct for images. emails continually show as red cross. HTML code appears to show "local" address rather than absolute.

forums_noreply@adobe.com — Wed, 05 Nov 2014 01:27:33 GMT

continually getting red "X" instead of images in email campaigns.

Have tried a campaign using a number of the standard BC templates with the same results. Only thing I can pick up at moment is that in the HTML code the image address is local and not absolute. So when I "preview" it appears fine but sending a "test email" never includes the images.

Seems to be a common issue but cant see many posted answers.

Many thanks

Save a email template to client site

forums_noreply@adobe.com — Sun, 02 Nov 2014 18:49:36 GMT

I'm sure this has been covered, but I must be asking the wrong questions as I can not find a tutorial regarding how to do it.

I just want to save a email template I have made to my clients site?

Can anyone point me in the right direct please.

Thanks

Designing HTML Newsletter and Emails

forums_noreply@adobe.com — Tue, 28 Oct 2014 20:16:40 GMT

Hello - What is the best software to use for designing a eNews Letter for distribution through Adobe BC?

I use Muse and have been told it will to work as email and eNews letter design requires simple HTML strait line code.

Thanks!

nested ice tags

forums_noreply@adobe.com — Wed, 17 Sep 2014 12:11:29 GMT

Hi everyone,

I have the following code in an email newsletter template:

<td width="100%" style="font-size: 18px; color: #353535; text-align: center; font-weight: normal; font-family: Helvetica, Arial, sans-serif; line-height: 24px;" ice:editable="line"><a href="#" target="_blank" style="text-decoration: none; color: #353535;"> Our work is <span style="color: #0081b7;">dedicated</span> to the prosperity of our clients </a></td>

I've placed ice:editable="line" within the td element. This works well but I also need the link for the text within the td to be editable also so I tried the following:

<td width="100%" style="font-size: 18px; color: #353535; text-align: center; font-weight: normal; font-family: Helvetica, Arial, sans-serif; line-height: 24px;" ice:editable="line"><a href="#" target="_blank" style="text-decoration: none; color: #353535;" ice:editable="link"> Our work is <span style="color: #0081b7;">dedicated</span> to the prosperity of our clients </a></td>

I added ice:editable="link" within the a href but when I tested, this caused the line editable code to not work and neither did the link editable part work.

I thought maybe it was because I was nesting an editable region within another one. Could that be why it's not working? If yes, is there a workaround for this?

Appreciate any help.

In-context campaign editing experience for business owners (beta)

forums_noreply@adobe.com — Thu, 29 Nov 2012 14:59:40 GMT

Overview

With our next release, we’re introducing a new editing experience for your business owner clients that’s intuitive and separates content from style inside your email campaigns. Using InContext Editing mark-up, you’re now able to define editable regions inside the HTML code of your email newsletter templates. Editable regions can be applied on both static (text, links, images or html) or dynamic (modules) content. When your client goes to edit the content of this template, they’re only manipulating the raw content itself, and hence are unable to break elements or the overall layout.

How to use the new editing experience

Enabling in-context editing for email campaigns

Enabling this feature under Site Settings > Beta Features > Email Marketing will split the campaign editing experience for Partners into two tabs – “Developer Editor” and “Client Editor” – with the latter being the in-context editing experience your clients will see, if the editor will find editable regions inside the campaign content.

To get you started, the campaign wizard also includes a sample email template that already has editable regions defined:

Defining editable content

In the "developer" state or other HTML editors, Partner can mark elements from the campaign content to be Editable Regions by using a custom attribute on those elements:

<div ice:editable="editable region type">
     SBO editable content here
</div>

The ice:editable attribute supports the following values corresponding to an ER type:

line - single line text; all formatting and break lines are ignored;
multiline - multi line text; break lines are allowed, all formatting is ignored;
image - change and resize image; image is server side resized using dimensions defined on the img tag
link - change link; can insert internal (site) or external links
html - html text; some formatting is allowed; partners can specify the formatting elements made available to business owners
module – allows partners to select which modules are editable; the business owners will access a simplified module manager user interface that will only allow them to change the cotent filters (tags, lists, etc) so that they can choose which content to display; in this release, all modules are editable by default once another editable region is found inside the page content;

For the html value, you can list the editor options in the ice:options attribute, comma separated. Separators (for option groups) can be specified using the pipe character "|".

For example:

<div ice:editable="html" ice:options="bold,italic,deleted,|,link">

The editor will only allow the following options:

bold, italic, deleted, separator (|), fontcolor, link, unorderedlist, orderedlist, outdent, indent, alignment, alignleft, alignright, aligncenter, justify

Editable regions can be applied on the following tags:

Line, Multiline editable region type can applied only on: p, h1, h2, h3, h4, h5, h6, pre, address, blockquote, div
Link editable region type can be applied only on: A tag
Image editable region type can be applied only on: IMG tag
HTML editable region type can be applied only on: generic section tag DIV, TD and TH
Module editable region type can be applied only on: Business Catalyst modules (ex: {module_faq ice:editable="module"})

Restrictions using editable regions

To assist partners provide a seamless editing experience in email campaigns and prevent users from breaking layouts, we restrict the html tags an editable regions can be applied as well as what HTML mark-up is allowed inside an editable region.

Editable regions (of any kind) cannot be applied on any of the following self-closing tags:

<link />
<meta />
<area />
<br />
<col />
<hr />
<input />
<param />

Also, editable regions cannot be applied on any of the following inline level tags:

b, big, i, small, tt
abbr, acronym, cite, code, dfn, em, kbd, strong, samp, var
a, bdo, img, map, object, q, script, span, sub, sup
button, input, label, select, textarea

Additionally, editable regions cannot be applied on any FORM related elements:

<form>
<fieldset>
<legend>
<textarea>
<select>

Other restrictions

Editable regions canot be nested
Editable regions cannot be applied on elements containing Liquid mark-up. Liquid mark-up will be overwritten by its generated HTML if the mark-up is inside an editable region.

The following tags are not allowed inside an editable region:

iframe, script, map, area, object, embed, video, audio

Using the in-context editor

Once you have defined editable regions in your email templates, the customer will only see the in-context editor and they’ll only manipulate the raw content itself, and hence are unable to break elements or the overall layout.

Single line and multi line editors - will allow copywriters to change text without altering the text formatting:

HTML editor - will allow copywriters to update campaign content while also applying some HTML formatting:

Module editor - allows copywriters update module filters so that they can display different content:

What's missing and known issues

The in-context editor will only be supported only inside the new admin user interface
Partners cannot choose which modules are editable; in this release, all modules inside a campaign are editable
Module preview inside the business owner editing experience does not refresh after updating module filters
Cannot create folders from the image browser
Cannot insert tags using the in-context editor

Where to report issues

Please use this thread to post your feedback or requests about this feature. We would like to have it as open discussion about what's currently in the release, and what is absolutely required to make it work for you.

Note: Beta features are not officially supported and we do not offer a guaranteed response time. We usually respond within the next 48 to 72 hours, but this might vary depending on the team load and issue urgency.

Email personalization does not work with no first name

forums_noreply@adobe.com — Wed, 06 Aug 2014 00:20:25 GMT

In Business Catalyst, if you insert the tag { tag_recipientfirstname}, the tooltip on this feature advises that "First name of the recipient (replaces with 'Friend' if first name is empty)".

This is false advertising.

It does not replace with 'Friend', it just leaves it blank.

Obviously, this is a major problem when trying to send out personalized emails, and doesn't help us make the case for a client to use Business Catalyst instead of MailChimp, iContact, or any of dozens of other email tools that reliably provide this simple, simple feature.

When can we expect this simple, basic feature to function as advertised?

Email Marketing campaign not attaching the entire mailing list

forums_noreply@adobe.com — Fri, 01 Aug 2014 00:04:51 GMT

I have a mailing list of 712 subscribers but when attach these emails to my email campaign under recipients it will only display 473 emails. Can someone please tell me why this is and how I can rectify this? Thanks

Is anyone else having issues with the deliverability of mail.mil email addresses now that they've switched over?

forums_noreply@adobe.com — Tue, 22 Jul 2014 16:22:19 GMT

We have subscribers whose emails have switched over, but none of our emails are getting delivered. Any clues?

HTML Newsletter and Email Program Display Issues

forums_noreply@adobe.com — Thu, 01 May 2014 16:15:50 GMT

I have been having some problems with my clients newsletters not displaying correctly in some versions of Outlook (specifically Office 2013 in Window 8).

The email is all distorted, text and images not properly sized, text issues ect.

I understand that different email clients handle html emails differently but I was wondering if anyone out there had any insight into how to resolve this or workaround it (other then using the link to view as a webpage, that works too of course) concidering a lot of people use this email client.

Any comments are much appreacited!

Thanks.

Kristen

Email web form (for newsletter) - how to Stop having it create a wierd first name?

forums_noreply@adobe.com — Thu, 03 Jul 2014 00:19:37 GMT

Hi,

We have a webform that captures just a customers email address.

The trouble is it wierdly makes their email address their first name too..

Our webform code is:

[code]

<div style="display: none;"><input type="checkbox" name="CampaignList_34192" checked="checked" />Subscribe to: Consumers Only</div>

{module_ccsecurity}

//<![CDATA[

//]]>

</script>

</form>

[/code]

E.g someone signs up with email testingform@emailaddress.com.au then BC will strangely automatically make their First name field testingform which is wrong. E.g smittenkitten@gmail.com has her name as smittenkitten <- so when Polly Bloggs does an order her parcel gets addressed to 'smittenkitten' not Polly Bloggs which she enters in her Checkout page.

Has anyone found a fix or have a solution?

trouble with BC subscription box html when used in muse

forums_noreply@adobe.com — Thu, 12 Jun 2014 00:45:08 GMT

Hey everyone. I have a very simple site in muse that i wanted to start building a list of subscribers from. I went to mailing list--actions-->"get subscribe box html code", then copied the code and pasted into muse. The box shows up but a lot of the other content is missing, disorganized, etc. Muse told me it was an html code issue with the box to delete it and see if my site looked right, it did. But i really need that box, otherwise I won't be building a client list. Any help would be great!

www.letstalkabouthiv.com

Show logged in subscriber the mailing lists they are signed up

forums_noreply@adobe.com — Tue, 10 Jun 2014 00:58:55 GMT

We have a profile page that allows a subscriber to secure zone to update their username, password etc.

My client wants to also show which email mailing lists the user is signed up. We have 5 mailing list. They would also like the user to be able to unsubscribe on this page.

I know that a person can unsubscribe in the email or we can manually do it the admin if they email our support team, but we want to make it easy.

Is this possible?

Thanks

What do you do to improve your email deliverability?

forums_noreply@adobe.com — Sat, 07 Jun 2014 01:04:51 GMT

I have a WordPress (WooCommerce) e-commerce site, so I send transactional emails from my server (like user signup notifications, order receipts, etc.), so it's crucial that my emails arrive in my customer's inboxes.

Lately I've been pretty much obsessed with improving my email deliverability.

I've setup feedback loops (using this list: List of current Feedback Loops offered at ISPs) with most of the popular email providers, and I’m automatically handling the spam reports (unsubscribing the complainants).

I also used Winning Email - Email Deliverability Service, which was helpful for analyzing things in my email header, DNS records, or server config, and telling me how to fix the problems.

What other suggestions do you guys have for improving your email delivery rates?

Email customers based on data in a webapp

forums_noreply@adobe.com — Fri, 25 Apr 2014 21:45:58 GMT

Hi all

A question - Is BC capable of emailing customers based on data in a webapp that was submitted by that customer?

Thanks

Email Campaign images

forums_noreply@adobe.com — Thu, 24 Apr 2014 08:41:55 GMT

Why don't my images show up in my e-mail campaigns?

Bulk Mailing Services

forums_noreply@adobe.com — Thu, 24 Apr 2014 08:39:55 GMT

Which company in Canada provides bulk mailing services?

is Minimal OPTIN no longer working in Web Forms ?

forums_noreply@adobe.com — Tue, 22 Apr 2014 10:43:19 GMT

I cant seem to get the code to auto optin

I created a web form, which includes the newsletter checkbox for a newsletter email list. I hide that, and make sure it is checked, as we *** add &OPTIN=TRUE

Now the inline editor changes it to &OPTIN=TRUE and maybe that is my problem - no idea.

Here is the code

	<form name="catwebformform45938" method="post" onsubmit="return checkWholeForm45938(this)" enctype="multipart/form-data" action="/FormProcessv2.aspx?WebFormID=34136&OID={module_oid}&OTYPE={module_otype} &EID={module_eid}&CID={module_cid}">
	<span class="req">*</span> Required
	<table border="0" cellspacing="0" cellpadding="2" class="webform">
	<tbody>
	<tr>
	<td>{module_ccsecurity}</td>
	</tr>
	<tr>
	<td><label for="Title">Title</label><br />
	<select name="Title" id="Title" class="cat_dropdown_smaller">
	<option value="68127">DR</option>
	<option value="68125">MISS</option>
	<option value="68123" selected="selected">MR</option>
	<option value="68124">MRS</option>
	<option value="68126">MS</option>
	</select></td>
	</tr>
	<tr>
	<td><label for="FirstName">First Name <span class="req">*</span></label><br />
	<input type="text" name="FirstName" id="FirstName" class="cat_textbox" maxlength="255" style="background-image: url(data:image/png;base64,ivborw0kggoaaaansuheugaaabaaaaaqcayaaaaf8/9haaabhkleqvq4eavto26 dqbd1ohqwas2lg9jybz+ak7hnwx2oiovf4upq0lj1fdkktevipel8aknukdcwmxpgsaieatvv3sx7uztitdu2s/98d ywow3dued4who/m2aix5lzv1aesy0+qiwhelyi+ytl0pq69sxaxkwia4rmrtdnske59jumcuzd6xiafez6fgcdj8ky 4y7kautrngd7jyebxsdope3a0qgpsnionnymo67lgsqn9t41f2qgrqrrfcwyzoif2qybukkbcogpxdvey9rmwgnsjf 9ccyesjhk3f5dyt1hx9gr0llqr30tnjkuecx2uius4rni+aj6sjr0am8aaumpam/rrehywhxqbfaa9kh3/8/nvhxay gasz/il8ialkclbfnvaaaaabjru5erkjggg==); background-repeat: no-repeat; background-attachment: scroll; background-position: right center;" /> </td>
	</tr>
	<tr>
	<td><label for="LastName">Last Name <span class="req">*</span></label><br />
	<input type="text" name="LastName" id="LastName" class="cat_textbox" maxlength="255" /> </td>
	</tr>
	<tr>
	<td><label for="EmailAddress">Email Address <span class="req">*</span></label><br />
	<input type="text" name="EmailAddress" id="EmailAddress" class="cat_textbox" maxlength="255" /> </td>
	</tr>
	<tr>
	<td><label for="CAT_Custom_179832">Property Address</label><br />
	<textarea name="CAT_Custom_179832" id="CAT_Custom_179832" cols="10" rows="4" class="cat_listbox" onkeydown="if(this.value.length>=4000)this.value=this.value.substring(0,3999);"></text area></td>
	</tr>
	<tr>
	<td><scan class="hide"><input type="checkbox" checked="yes" name="CampaignList_10142&OPTIN=TRUE" selected="checked" />Subscribe to: Newsletter</scan></td>
	</tr>
	<tr>
	<td><input type="submit" class="cat_button" value="Submit" id="catwebformbutton" /></td>
	</tr>
	</tbody>
	</table>
	<script src="/CatalystScripts/ValidationFunctions.js" type="text/javascript"></script>
	<script type="text/javascript">

//<![CDATA[

//]]>

</script>

</form>

The problem is that, the subsrcibee does not get the optin email, which is good, but he is not subscribed either.

Partner / Admin incorrectly shown as opening campaign email

forums_noreply@adobe.com — Mon, 21 Apr 2014 12:24:29 GMT

A client recently sent out an email campaign. When I checked the feed this morning, it showed me (both partner and highest level admin) as having opened and even clicked on campaign links, despite not even being on my computer at those times. This has happened with other clients and campaigns too, where I seem to be ghost-opening and clicking. Anyone else ever run into this? Any suggestions for solving other than removing me completely from the email list?

Visual editor not working

forums_noreply@adobe.com — Mon, 24 Mar 2014 10:01:38 GMT

I have just spent the last day coding a newsletter template and added all the relevant new "ice" but when i go to the admin to create this the Visual editor does not display.

Yes i have checked the boxes in the beta section.

Any idea??

Campaigns painfully slow loading

forums_noreply@adobe.com — Tue, 18 Mar 2014 12:30:17 GMT

Hi There,

Just wondering if anyone else experiences incredibly slow loading of the email campaign content when creating one.

I sometimes have to wait 5-10mins just for the Content to load so i can continue editing/testing the campaign.

Most of the other sections in BC seem to load fine, it's just the campaigns takes ages.

Even when i save a draft it loads for about 5-10mins.

Hoping someone knows any fixes I can do to sort this out.

Cheers

HEnry

Email templates broken

forums_noreply@adobe.com — Wed, 12 Mar 2014 15:45:26 GMT

I have a client I have had an email template for the past 5 months. They have been sending weekly emails using this template and the new editing. They went to send today and the template is broken, it says there is no ICE editable areas which there is, this template has been used for 5 months not a problem no it is. Has Adobe changed anything????

Bulk delete of customer details after soft bounce

forums_noreply@adobe.com — Mon, 10 Mar 2014 23:08:21 GMT

Another item that has been requested time and time again over the years.

Anyone have a solution of how to delete Leads after a soft bounce, which never came through as a hard bounce. (I won't call them customers as there is no other information on them or purchases - just an email address, so there is no issue)

Nothing is easy in this system! Getting jack of it, and so are clients.

You can pull up the problem soft bounces, and fantastic, you can open in a new tab, instead of the STUPID pop up box.

But that is where the ease stops. I can not view the customer in a "New Tab" and then delete them.

I can only click on the link and view the customer, which means my list of all the soft bounces disapears.

After deletion, I have to go through the whole rigmarole again, of

going to the email campaign

Going to bounces

changing the sort criteria

waiing for the list

viewing the customer

deleting them

and starting again

There are over 200 bounces

Seriously !!

Again I point out this was on the wish list for years!!

Screwed up email 'FROM' addressing COMPLAINT

forums_noreply@adobe.com — Wed, 29 Jan 2014 20:31:00 GMT

Yes this is a complaint. Seriously what is going on with the FROM email addressing and how did anyone in BC ever think that deliberately changing and screwing with a clients FROM details improves things for clients.

This is now what happens to one of my clients because he does not host his DNS with BC. His 'from' addressing is changed. All his clients now get this for campaigns and notifications. I have substituted his name for 'ClientName' and website name for BusinessName (as I do not think his personal details are relevant.

From: Client Name [mailto:CName=ClientName.com.au@worldsecuresystems.com>; on behalf of; Client Name <ClientName@BusinessName.com.au>

Yes it really do string along that much. This is supposedly an enhancement. It does nothing but make the client look dodgy because the trusted address his end clients have seen for the last 20 years now looks spammy.

This was where the original notification of what was happening was to occur:

http://www.businesscatalyst.com/BlogRetrieve.aspx?PostID=314882&A=SearchResult&SearchID=55 23254&ObjectID=314882&ObjectType=55

Below is the extract about it:

Email deliverability enhancements  We've introduced two new changes with the goal of improving our email deliverability rates.

• Campaigns and operational emails (ie. workflow notifications) will now be signed with DKIM, acting as a digital signature and improving overall email deliverability.

• These emails will now also include a "sent via worldsecuresystems.com" header if the FROM email address is not a domain that has it’s DNS hosted with Business Catalyst.

Just incase you are a BC Partner like myself and have not actually seen this problem for yourself. After an hour of testing to figure out why the client sees it and I do not Live Chat tells me anyone with an email address hosted within BC actually does not see this stupid amendment to the FROM address. Here was Live Chats response:

"If the email is sent to "ClientName@BusinessName.com.au" which is hosted on BC, it does not include the worldseruresystem in the header, and if I sent it to myself it includes the header, as my email is not hosted on BC. So it also depens on the receipient's email address."

Trully idiots are being employed within BC. How can we as BC Partners ever trust any testing we do in this system when we cannot even display what the end client is seeing?! Does BC really think that this helps a business have credibility online? Anything that has a dumb domain name like 'worldsecuresystems.com' and thinks this makes people feel more secure about the legitimacy of an email is a fool. I know what the relevenace 'worldsecuresystems' has within BC but 1 million+ other people do not. It is like typing into the subject line "This Is Not SPAM". Irrespective of the digital signature this change supposedly makes in improved email deliverability is countered by the shear stupidity of how it appears.

I clearly have a problem with this, my client has a problem with it too. I am sure we are not the only ones.

web Forum info

forums_noreply@adobe.com — Wed, 29 Jan 2014 10:37:11 GMT

Im making a donate page on my website and I want to check the info a customer puts n the webform throw business Cat. how do I do that

Changing the Subscribe/unsubscribe confirmation forms?

forums_noreply@adobe.com — Wed, 15 Jan 2014 16:04:47 GMT

Maybe I'm missing something obvious but - is there anyway to customize the opt-in and unsubscibe confirmation forms? The {tag_confirmation_form,cofirm} is quite plain and hideous! Is there a way to make or use a more stylish form here??

Creating new mailing list.

forums_noreply@adobe.com — Mon, 06 Jan 2014 13:03:25 GMT

CRM import the file - 600 new adresses (it's a txt/tab file made with Excel/Mac) but BC do not visualize the new mailing list, so I cannot make any further choice for campaigns. Other question: can I create email list fron CRM and how can I change option filters to create new list. Can someone help? New to BC. Thanks

email newsletter

forums_noreply@adobe.com — Thu, 02 Jan 2014 00:45:11 GMT

Adobe People!

I try to send 2 campaigns at this moment. Both of them are waiting for approval 2 days. You dont respond for tickets i send. What is going on?!

Future enhancement-Send Campaign immediately

forums_noreply@adobe.com — Thu, 05 Dec 2013 07:51:57 GMT

A future enhancement for the email campaingns is the option to send now, not have to go through the BS time scheduler to pick a time today and it dosent get sent.

If I or a client want to send an campaign now why not have that option. Come on Adobe...

What are these?

willnoeltrading@gmail.com — Mon, 02 Dec 2013 21:13:37 GMT

Recntly Im noticing a big row of when I past html into E Mail Marketing content

I always build my campaigns in DreamWeaver first then past the html content into the admin side.

What is the F symbol? see screen shot below

Thanks

Can email marketing text also populate a webpage template?

forums_noreply@adobe.com — Mon, 02 Dec 2013 11:56:05 GMT

Is it possible to create an Email Marketing Campaign with two puposes?

1. Create and send an Email Maketing Campaign

2. Createt a webpage with the same content and have it auto linked on a page within the website associated with the Email Mrkg Campaign like so:

---------

1. Paste desired Title and Body Text into an Email Marketing Campaign template, which sends to your email list. New one each month.

2. The same Email Marketing Title and Body Text are input into a pre-existing webpage template

3. There is permanent web-page on the associated website called "Newsletters"

4. After the Campaign emails, it's Title and Date concatenate and auto-polulate onto the Newsletter page and is linked to the new webpage in #2

The Newsletter page would look something like this. With 2013 open, you see the pages that were created from the Email Marketing Campaign Title and Body Text. The issue is whether BC can be made to do both an Email Mkg Campaign and auto-popluate a Website with links to each new webpage:

NEWSLETTERS PAGE:

2013>

Sep - How to write a killer resume

Aug - What HR Departments don't Tell you

Jul - Fine work you love after retirement

Jun - title here

May - title here

Apr - title here

Mar - title here

Feb - title here

Jan - title here

2012>

2011>

2010>

Thanks,

Steven

Different landing pages for different campaigns

forums_noreply@adobe.com — Mon, 02 Dec 2013 11:47:01 GMT

Hi All

Is there a way to make different pages that people land on when subscribing? We are running two different campaigns and they are for seperate parts of the business, so when someone subscribes we want them to click through to a relevant page when they get their email confrimation link. And for these pages to be totally different.

Thanks

Ken

Setting up a minimalist auto-optin

forums_noreply@adobe.com — Sat, 16 Nov 2013 05:25:55 GMT

I'm trying to set up a minimalist automatic opt in to email marketing list.

While it currently works up to a point (email address is added to the subscriber list), it still sends off the opt-in email.

This is the form code

<p>Receive an update straight to your inbox every time I publish a new article</p>

</form>

</div>

//<![CDATA[

function checkWholeForm22196(theForm){var why = "";if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value);if (theForm.CaptchaV2) why += captchaIsInvalid(theForm, "Enter Word Verification in box below", "Please enter the correct Word Verification as seen in the image"); if (why != ""){alert(why);return false;}theForm.submit();return false;}

//]]>

</script>

</div>

Any ideas about what I am missing?

Any way to get notified after last email in a series is read?

forums_noreply@adobe.com — Fri, 08 Nov 2013 16:30:37 GMT

I have a client with an introductory email series, 6 emails, spaced out over 10 days. We'd like to find a creative way to get notified (ideally by email) when a customer has opened email #6. I know we can see it in the dashboard and reporting tools, but they don't want to have to check manually, becasue the notification would go to their call center.

Any suggestions?

HTML AND Plain Text version of email campaign

forums_noreply@adobe.com — Wed, 16 Oct 2013 15:10:17 GMT

As it is best practice to send out both version of an email to prevent email campaigns looking like spam I was wondering if a)BC automatically does this, b) the best way for clients to do this if not, and c)will this be a available any time soon?

User e-mail address in 2 mailing lists

forums_noreply@adobe.com — Tue, 15 Oct 2013 21:44:16 GMT

I have a question from a customer i had no idea.

if a persons email address is in 2 mailing lists do they get the e-newsletter twice if the customer sends the e-newsletter to both lists.

Exclusive visibility of landing pages from email marketing.

forums_noreply@adobe.com — Tue, 08 Oct 2013 21:18:27 GMT

Is it possible to limit the visibility of a landing page to only those who have clicked through from an email newsletter? For exclusive content purposes.

For example, we would like to send private email newsletter to our clients. This email will have brief exerts to and from exclusive content that only our clients will be able to see. Such as a landing page with an article about specific product content.

Is this possible through business catalyst?

Email Hyperlink Re-directing

forums_noreply@adobe.com — Thu, 26 Sep 2013 22:41:25 GMT

In my email blast I have several hyperlinks pointing to my website. I have sent some test and also sent a final email blast to see if this problem would go away and it hasn't. Whats going on is when cliking on the link in my outlook and my phone it opens a new widnow with a pop-up saying "Redirection." Does anyone know why?

Here is my email code.

When clicking on the link this is what the url says. "Redirection" page - http://www.cherwellgc.com/Redirect.aspx?destination=https%3a%2f%2fwww.facebook.com%2fCherw ellSoftware.

I also get the same result when I try to point to the website.

Remove "My Adobe Partner and Business Catalyst" from Campaign email footer

forums_noreply@adobe.com — Fri, 23 Aug 2013 11:17:03 GMT

My campaign emails all go out with "My Adobe Partner and Business Catalyst" at the bottom of each email.

I don't want this. Can you tell me how to remove it please.

Thanks.

In The E-Mail campaign area I want to send a Test E-Mail to my own adress

forums_noreply@adobe.com — Wed, 07 Aug 2013 14:39:23 GMT

I did this several times and alway receive the conformation about success (RH flag)

But the test mail did never arrive in my Mail account.

For info: Mail account works propper from other sender. Of Course.

At the last campaign, approx 2 month before it worked and I have had no problem ?

Who can help me ?

best regards

Siggi

email campaigns hang on send. any ideas?

forums_noreply@adobe.com — Mon, 29 Jul 2013 18:03:10 GMT

I have around 60k subscribers and I send out email campaigns weekly.

My problem is the time it takes at the 'send campaign' screen.

It hangs up when doing more than a couple of thousand subscribers.

My lists are broken down to target audiences so I am having to send to only 2 lists at a time.

This gives me dozens of duplicate entries in the campaign screen and makes it difficulkt to follow.

It also turns a 2 min job into a half hour battle.

Here is where it sticks and either continues or as in most cases, hangs and never finishes.

http://screencast.com/t/VtrajvjFq6

I have in the past sent to all the list in one go and only waited a few seconds at this screen.

Any help would be appreciated.

Note* I am still waiting on the same screen after finishing this post. It has been 8 minutes now and am still waiting for the mailer to complete its cycle.

Email Campaign created in Muse

forums_noreply@adobe.com — Sat, 27 Jul 2013 09:08:19 GMT

Does anybody know if it is possible to get a Muse created layout into a BC email campaign. I like the idea of quickly created good looking email layouts all done in Muse and sent out using a BC campaign. If this is possible it would save me many hours of building in Dreamweaver.

Any hints or tips or just a plain old ‘no it cant be done’ will help

thanks

Martin

What is the function of the number "72652" in-> form name="catemaillistform72652"

forums_noreply@adobe.com — Wed, 10 Jul 2013 04:28:54 GMT

Please tell me what the function of the above referenced number is in the newsletter signup form.

Does it matter what the number is as long as it is the same everywhere it appears in the form? I can see two places it appears in the form (name and onsubmit). It also appears in the function script.

I have four different pages with a newsletter signup form on them and was just wondering if they could all be exactly the same?

Thanks for your reply.

Brian

Character in Templates

forums_noreply@adobe.com — Tue, 09 Jul 2013 02:58:42 GMT

Hi all,

Wondered if there was way to prevent <br> charatcers being automatically added by the system when adding a Newsletter Template.

Example:

</td>

goes to this when saved…

<br>

</td>

I have tested it with a in there but I get varying results.

Thanks in advance,

sf d-)=

Is it possible to delete draft email campaigns?

forums_noreply@adobe.com — Mon, 01 Jul 2013 03:07:34 GMT

Hi all,

I would like to know if it is possible to delete draft email campaigns. Some of my clients are having fun trying out the email marketing but now there are lots of draft 'tests' that makes it quite confusing when you look at the campaign screen.

Thanks,

David

"Monthly Newsletter" auto responder

willnoeltrading@gmail.com — Wed, 26 Jun 2013 18:22:13 GMT

System E Mails

How to set E-Mail Marketing "Monthly Newsletter"

auto responder to us use the "Double Opt-In Email" auto responder?

Can I Integrate My Database with BC Email Functionality?

forums_noreply@adobe.com — Wed, 26 Jun 2013 17:52:17 GMT

I would like to set up automated marketing so anyone who is added to our database receives a series of emails based on their creation date in the system, as well as custom parameters.

For example, anyone added to our database in the past 24 hours who just had a Yelp review would receive one email series, someone added to the database in the past 24 hours who just ran a Groupon would receive a different email series.

Is there any way to:

Link my database to my BC database so I can run scripts to import the updated contacts each night?
Create a loyalty program based off a combination of standard and custom parameters?

Please let me know if you need any clarification about anything I'm asking.

Thanks!

RAVE - how cool is this.. didn't know it existed

forums_noreply@adobe.com — Wed, 26 Jun 2013 17:47:37 GMT

Hi,

Sometimes I feel my BC posts are because of problems, but I've just found something super fabulous BC does with email campaigns. Just wanted to make everyone new about the button Actions customers took - you can see who placed an order from the newsletter - ie resulted in a sale.

Cool feature and did not know it existed

Setting up a clients user area and email address.

forums_noreply@adobe.com — Tue, 25 Jun 2013 15:47:13 GMT

Hi All

I was wondering if you could help talk me through the process of adding a client user area and then setting up and email address for them.

I have tried to do this and sucessfully set up a new email adresss, but could not find where the client could access the email (ie webmail)

I did not have a user area for the client and when i tried o created this i couldn't link the email adress i created to the client user area.

Im very confused.

Thanks in Advance

passing variables

forums_noreply@adobe.com — Wed, 05 Jun 2013 05:09:24 GMT

Is there a way to get variables for the email marketing database to create a custom link?

The end goal would be to garb the data form the address bar to customize an animation.

And if BC does not support PHP is there away to grab them with out PHP?

Follow-up email triggered on email campaign click

forums_noreply@adobe.com — Tue, 04 Jun 2013 08:51:04 GMT

I am wondering if it is possible for a follow-up email campaign to be triggered once someone has clicked a link in the previous email.

For example, I want to send out an email to subscribers of an email campaign, with a link to an informative webinar. I then would like only those that have opened the email, and preferably clicked the link, to be sent a follow-up email (a day or 2 later) with extra contextual information that assumes they have watched the video.

My needs are not limited to this example, but hopefully you get the idea.

How might I go about doing this?