Content in Adobe Community

Do payment types really work?

forums_noreply@adobe.com — Thu, 13 Nov 2014 11:18:50 GMT

I have three payment options on the checkout:

1/ Cheque

2/ EFT

3/ Paypal.

Paypal works fine, cheque and eft payments record the orders as paid. Why is this - they are offline payments made by the customer at some point in the future.

I have tried using COD as a work around but this has the same issue.

Please can someone explain why this is before I loose the will to live.

Alternatively as a workaround - is there a way of setting the order status automatically to payment pending and delete the recorded payment?

Thanks

Gavin

web forms

forums_noreply@adobe.com — Thu, 13 Nov 2014 07:49:17 GMT

I wondered if someone could direct me to some tutorials /info about the business catalyst web forms.

What I plan to do is have more than one e mail form on my website (one for each business say) and that then capture these e mails in business catalyst.

But before I even think about upgrading to allow me to do this, I need to know whether business catalyst will allow me to export the lists - say a business already has an autoresponder, they may want to add the names to their own list. I would be using business catalyst to build my list, but wondered if this functionality was available.

And say I run a few campaigns and capture e mails which are added to one list, what happens if the same person enters their name again, does the name appear numerous times or does the software recognise the e mail address as being the same and just not add it?

Sorry for being so sketchy.

Thank you to anyone in advance who can help.

Michele

webform conditional send

forums_noreply@adobe.com — Thu, 13 Nov 2014 07:47:03 GMT

Hi,

Is it possible to send a web-form to different email ID as per the selection of a dropdown menu??

I mean we select different option from drop-down menu the form can be send to different emial id?

Regards

Do we still get 5 websites on Business Catalyst?

forums_noreply@adobe.com — Thu, 13 Nov 2014 04:15:13 GMT

I pushed one about a year ago (1 out of my 3-5 free plan) and I want to put another site up with my creative cloud subscription. Can someone direct me to how to do that thanks =)

WorldPay payment gateway setup - help needed!

forums_noreply@adobe.com — Thu, 13 Nov 2014 01:48:20 GMT

Has anyone managed to successfully implement WorldPay seamless payment gateway on a BC site?

No matter what I try, I get a non-specific error message when trying to process a credit card. I have been bouncing between WorldPay support and BC support for a couple of days now and can't get to the bottom of it.

I'm assuming BC wouldn't have built a WorldPay integration if it didn't work...

Any help at all would be very much appreciated!

Blog Module ICE - Email Marketing

forums_noreply@adobe.com — Thu, 13 Nov 2014 01:04:27 GMT

We are trying to insert the blog module in an ICE powered email marketing template.

I had to remove the ICE call from the module because it was causing the module to spit out all blog posts instead of just the single latest or the last 3 posts.

Has anyone mastered inserting blog posts

Email Marketing Development Roadmap?

forums_noreply@adobe.com — Wed, 12 Nov 2014 23:04:29 GMT

Is there a roadmap or timeline for when the Email Marketing module will be improved?

Time and time again it's the greatest source of frustration for our clients because it lags behind what they expect an email marketing module to include e.g.

- Merge fields from the CRM to include customer data beyond name and email

- Repeatable regions to easily add new sections to a newsletter

- An easy to use editor (equivalent to MailChimp)

If I can give my clients a timeline then they'll be likely to hang in there knowing that it will be improved soon.

Thanks.

How do I enable bold/italic text formatting in blog module on website?

forums_noreply@adobe.com — Wed, 12 Nov 2014 22:46:10 GMT

For some reason I can't figure out how to enable more text formatting options on our blog. We used the blog module on a muse template. I customized the module to apply fonts we used on our website. The main text on the blog is Lato.

Link to blog: Coupar Consulting

When we go in to write a post you can use the bold/italics options and it shows up in the edit window as shown in the screenshot below:

The font is not correct, but because I set the font in the module to use Lato it does show as lato when you publish, see preview below (notice no bold or italic text):

What am I missing??

Thanks in advance!!

Spam emails through my website enquiry form

forums_noreply@adobe.com — Wed, 12 Nov 2014 22:35:36 GMT

I'm getting a huge number of spam emails through my website enquiry form - 25 in the last 36 hours! - how do I stop these, without having to mark all Business Catalyst emails as spam?

Apply with LinkedIn

forums_noreply@adobe.com — Wed, 12 Nov 2014 22:11:17 GMT

LinkedIn has changed the way that they allow someone to apply for a job using their LinkedIn profile. It has gone from a JavaScript call to explicit oauth calls where you register your application with LinkedIn and, using the keys they give you, call their REST API which prompts the user to share their information with you and returns an authorization token and their information to you. I've implemented this in a different platform where I had access to the server to make the authorization calls. I need to do this in BC now and I can not use implicit JavaScript authorization calls. I can store the LinkedIn settings for the app in a web app and use a web form with workflow to email the person's data once they allow it to be shared. My stumbling block is how to perform an explicit oauth call when BC doesn't supply an oauth proxy I can use to make the authorization calls. Anyone know of any online services that provide this for free or VERY cheap?

BC and Square Appointments (formerly BookFresh) Integration

forums_noreply@adobe.com — Wed, 12 Nov 2014 21:19:07 GMT

Is it somehow possible to integrate Square Appointments widget in the check-out and order process in BC? I have a website that needs to add a order and payment process for a delivery service. Ideally we'd like to stream line the process so that we can create an order in BC so that we can Sync it with Xero via OneSaas. Within the same process we'd like include the Square Appointments widget so as to automatically update and reserve delivery and pick-up times.

BC Secure Zone Form Customization

forums_noreply@adobe.com — Wed, 12 Nov 2014 18:02:35 GMT

I have been publishing from Muse to BC and I have multiple cases where forms created using the standard Web Form builder in BC appear un-styled and plain. Can anyone assistance with or help provide reference to articles regarding the customization of these forms?

1.) In the case of secure zone registration forms where the form can run long vertically with all the require input fields, is it possible to split this form into two side-by-side columns?

2.) Is there an easy way to increase the height and width of the input fields of the form so there is a style difference between the field title and the input area of the field?

Thanks.

Request for changing the code for the new Molly API Payment gateway

forums_noreply@adobe.com — Wed, 12 Nov 2014 16:53:36 GMT

Is there a chance that BC is willing to add the new code for the new Molly API Payment gateway. so that the supported payment systems like Credit Card, Pay Pal, Ideal and paysafecard will be extend with Mr.Cash?

With the Mollie API it is simply possible to get in one only action the following payment methods on the site:

It seems a very easy job to do for a technician, but it would strengthen significantly the number of pro's to use the BC platform in the BeNeLUX (Belgian, Netherlands and Luxenburg).

Anyone have tips to get BC understand their commercial interest?

Simon

Discount Code Automatically Adds Product

forums_noreply@adobe.com — Wed, 12 Nov 2014 16:14:59 GMT

I have a discount code that is for a free product once $50 in other products are added. The way it is programed now is the person must add the product to be free and then use the discount code which discounts said product. Not the best way.

Basically what I am after is a person adds $50 of items into their shopping cart. They then enter a discount code which automatically adds a free product (a specific product). Can someone guide me in how to do this? This site has liquid enabled and I am willing to us it if someone can guide me in the right direction.

Thank You!

secure zone registration form

forums_noreply@adobe.com — Wed, 12 Nov 2014 07:37:28 GMT

Hi,

I have a web form for a secure zone registration linked to a secure zone. I want to stop the user being redirected to the secure zone after completion of the registration form and just to view the default completion system page. When I unstick the edit properties box on the web form i.e. remove link to secure zone, it is then not showing up in the secure zone section in site manager therefore how do I link the person completing the form to a secure zone?!!

Help appreciated!@

changes won't publish?

forums_noreply@adobe.com — Wed, 12 Nov 2014 05:35:57 GMT

hey guys, when i log in as a user to edit my website, i can make changes and it says publish has worked - but the live site doesn't update. anybody know why this is happening?

BC paying outstanding invoice

forums_noreply@adobe.com — Wed, 12 Nov 2014 04:17:45 GMT

How do I pay an outstanding invoice? I can not access my site billing, I don't have the rights?

Need to integrate BC with Genbook appointment scheduler

forums_noreply@adobe.com — Wed, 12 Nov 2014 02:59:26 GMT

I'm looking to hire someone who could help me find a solution to integrate BC with Genbook appointment scheduler. (genbook.com) I need users to click a button on a BC site that takes them out to Genbook where they will make an appointment. (that part is easy) They will then need to come back into BC to pay for the appointment based on what type of appointment (or length of appointment) they chose.

Customize confirmation message after a purchase

forums_noreply@adobe.com — Wed, 12 Nov 2014 02:53:07 GMT

How do I customize the confirmation message that users get after making a purchase on the site?

Thanks,

Lily

How close is BC to making their Forum Module more current?

forums_noreply@adobe.com — Tue, 11 Nov 2014 21:13:16 GMT

What I mean by this is, I'd like for their forum module to have all the bells and whistles like most other forums: ability to add emoticons, create links within responses, post images via sites like photobucket, etc.

I started creating a forum for my comic book art website and I'd like to create a community of like minded artists But the ability to post one's artwork seems to be limited to only copying and pasting images into the reply. This is actually kind of cool, but most forums allow you to paste img code links, type text and then link it, etc.

BC's forum module is lacking in this respect.

password reset not working

forums_noreply@adobe.com — Tue, 11 Nov 2014 18:58:01 GMT

Whenever I reset my password, it claims that it is incorrect when I try to sign in immediately afterward.

BC servers are hosted on the cloud

forums_noreply@adobe.com — Tue, 11 Nov 2014 01:38:13 GMT

I need to migrate 3 sites and I wonder if the Business Catalyst servers are hosted in the cloud.

Using Business Catalyst for Newsletters - Several Questions

forums_noreply@adobe.com — Tue, 11 Nov 2014 00:00:50 GMT

Hello everyone - I hope the format of this forum question is okay. I have designed our company website with Muse and we host it with Business Catalyst (webBasics+). We like it a lot and are looking to possibly upgrade it to the next package (webMarketing) simply because of the potential for newsletters (as well as all of the other benefits like blogging and the helpful modules).

My company currently uses Constant Contact for our quarterly newsletters and holiday emails and we send to about 2800 people. It seems obvious to me that we should ditch Constant Contact as we pay more than $50.00/month and I think it is very limiting as far as being creative goes. It just makes sense that I should use Bc because I already use it...and the 5,000 newsletters is only $6.00 more.

My questions are:

Are there a lot of templates to choose from? 100's? 1,000's?
Is it easy to create my own template? Do I need Dreamweaver (Only have Creative Suite and Muse)?
Is it easy to transfer an email list I have? We have software called ACT and I am a little unsure how this works but I assume there is a certain file type we can export and just upload into Bc.
Are there options to have links to social media (facebook, twitter, etc.) in the newsletters?
Are the newsletters limited in size? I think Constant Contact limited the width of an email to 600 pixels - occasionally we had text in a graphic we made in Photoshop - so things go a little fuzzy.
Add-on question from #5 Are there ways to layer graphics on top of one another in the newsletters aside from flattening it in Photoshop? This was the most limiting factor in Constant Contact.

I appreciate any help with answering these questions. Again, I think it is pretty obvious and maybe you have some things to tell me that I am completely clueless about. I basically have to make the pitch to the powers that be and I want to make sure I have a lot of the ends covered.

Thanks!

Salesforce integration

forums_noreply@adobe.com — Mon, 10 Nov 2014 23:59:57 GMT

Does anyone know if it's possible to integrate Salesforce forms or send form data to Salesforce?

We would like to use BC as our corporate website but a lot of our 'Trial' forms and lead forms need to send the data to Salesforce rather then BC. We also use SilverPop to generate forms but would like to move away from it.

Thanks

Micha

State Tax Provincial Tax

forums_noreply@adobe.com — Mon, 10 Nov 2014 22:30:51 GMT

Hey there,

I have an US client that is selling online & need to know how we handle "Provincial / Regional Tax" - as this is different to "State Tax...

LA State Tax = 4%

Ouachita Parish Tax = 5.6%

The Ouachita Parish tax should only apply to sales that have originated from this region.

I am not sure how this is done - as it should be related to a Zipcode number range.

An error occurred processing your last request. Please go back and try again.

forums_noreply@adobe.com — Mon, 10 Nov 2014 18:32:03 GMT

Hi, I´m trying to set up a page in BC. Often after changing the content of site and click "update" I get the message:

An Error Occurred

An error occurred processing your last request.
Please go back and try again.

This happens e.g. when I want to change the Template for the page from one to another. Sometimes all changes are lost!

I wanted to build more sites using BC for my clients but with that error messages this would be impossible. I need a system that would work properly.

submit a ticket

forums_noreply@adobe.com — Mon, 10 Nov 2014 18:14:20 GMT

I have been trying to cancel/delete a site for sometime now. I am getting the error that I have to go to support and submit a ticket top cancel the site. Does anyone know what URL this is or how I submit a ticket to get this done?

James

How to display category/sub category list?

forums_noreply@adobe.com — Mon, 10 Nov 2014 09:52:34 GMT

I wanted to display a list of category items as navigation links on events page, is it possible?

So if we have different events classified in different categories, is it possible to display only the category list as a navigation?? so when we click on a specific nav item it will show only events classified to that particular category.

User submitted ecommerce products

forums_noreply@adobe.com — Mon, 10 Nov 2014 05:40:28 GMT

How can I create a process where users are able to submit ecommerce products?

The other option would be for them to submit web app items which can then be linked to an ecommerce page.

For either, option, I would have to capture certain information from the user submitted content so I can track the purchase back to the user that submitted it.

Any help or suggestions on how I can do this would be great. Thanks!

Links and stylesheets are now showing up on my live index page that were already deleted

forums_noreply@adobe.com — Mon, 10 Nov 2014 04:16:56 GMT

This only affects my index page - four other pages with identical code and styling (and different subsets of content) appear perfectly.

southwaite.co/index.html -> looking crazy

southwaite.co/video_.html, and all other links -> looking good

I've combed through the site both in Dreamweaver and with FTP to delete any remnants of old files. The site's index page went up on Wednesday, displayed perfectly for most of Thursday and Friday, then went haywire over the weekend. Last observation: Lines of code appear in the live version of the index page that don't come from my uploaded files. Check out the difference:

My uploaded files

<title>southwaite | works</title>

Live page source code

<title>southwaite | works</title>

Thanks for any thoughts or tips in advance!

publishing rights

forums_noreply@adobe.com — Mon, 10 Nov 2014 00:59:12 GMT

Hi BC members

We would like to create our next corporate website with BC but have would like to get some help regarding languages and publishing rights/ workflow.

We are a global company and have marketing and web publishers in various countries but would like a few people to have publishing rights. Does BC have a publishing workflow or does a user just saves a page/post as a 'trial' and sends an email to the publisher?
How does BC handles language support? Our website is translated into 5 languages. do we create sub domains and duplicate the site with all the templates/ placeholders or is there a dynamic way?

Thanks

Micha

Integrating CRM fields into a media document

forums_noreply@adobe.com — Mon, 10 Nov 2014 00:48:20 GMT

Can anyone direct me to information on integrating specific CRM fields into a media document? I have a marketing subscription website and am trying to implement a simple 'web to print' function for specific marketing materials for my subscribers. I've created the additional fields in the CRM database for photos, etc; however am trying to figure out the best approach for the end result which is inserting their personalized information into the form for printing.

I have access to Adobe CC so if there is a recommended software to create the marketing template that will interface with the CRM database in BC??

Any suggestions are appreciated - thank you.

Jody

Customize Online Shop 'Item added to cart' alert button

forums_noreply@adobe.com — Sun, 09 Nov 2014 22:21:25 GMT

Hello, can anybody help with this?

Is it possible to add to the 'Item added to cart' pop up button options? I would like to add alongside the OK button a 'Proceed to checkout' button.

I have found the script that allows me to over-ride the alert messages Customizing Online Shop Alert Message Strings but there's no mention of customizing the buttons.

Thanks

Grant

Is it possible to purchase gift certificate through online store

forums_noreply@adobe.com — Sun, 09 Nov 2014 07:06:00 GMT

I want to be able to have customers purchase a gift certificate from the online store. Is this possible. I know you can as the admin but can a customer go to my shop an buy one? Or do i need to add as individual products and have them but them and we send out a certificate?

Custom layout for product list view

forums_noreply@adobe.com — Sat, 08 Nov 2014 14:41:15 GMT

Hi all,

Can I create a template .tpl that is assigned only to either the product detail or list view?......or has any created a workaround for this below?

I want to display a list of products in a particular category, with a sub-menu down the left hand side of the page, but the detail view of the individual product to be across the full page width. I have several categories each with it's own sub-menu ( for the side).

I currently have a few templates, containing the various side menus, formatted to display as I need, but of course, this layout gets assigned also to the detail view, which is what I don't want.

Would be great to see other ideas.

Thanks in advance. DC

web page not working

forums_noreply@adobe.com — Sat, 08 Nov 2014 12:11:54 GMT

Hello

i have registered my domain name,

http://www.thesaloncornwall.co.uk/

and now just published my site, it comes up with a funny add message?

is this just whilst the web page publishes?

thanks

Phil

When I publish a blog post, all the styles I used in writing it are overwritten.

forums_noreply@adobe.com — Sat, 08 Nov 2014 10:35:31 GMT

I'm trying to post a new blog post, and whilst editing, the styles all seem to be there correctly, but when I upload, the styles appear to be overwritten, especially for the heading tags. I'm not that great at HTML, so I have attached my HTML editing box too if I made a mistake there.

What I have:

What I want (and have in the editing box):

The HTML of what I have in the editing box:

Tax rates incorrect in business catalyst?

forums_noreply@adobe.com — Fri, 07 Nov 2014 23:38:14 GMT

It looks as though tax rates are incorrect in business catalyst. That's going to be a problem. We've tried hitting the button to add all USA tax rates, but they have not updated. Additionally, some states require a more complicated tax setup than it appears Business Catalyst is supporting, for example this is a California based business that will be selling to all US states. How does the site account for that so that we're not trying to do all sorts of complicated number crunching at tax time?

Can someone please explain to me how the system for tax codes works in this program?

What are California based sellers supposed to do for taxes?

LinkedIn pulling through old MetaData

forums_noreply@adobe.com — Fri, 07 Nov 2014 20:34:47 GMT

Hi - I copied a webpage which contained a webform. I then changed all Titles and MetaTags - and content for the new page. However LinkedIn is not showing the revised desciption, or page title (which come from body content) when the page is SHARED. Any suggestions?

How can I submit form data to an outside url after a purchase?

forums_noreply@adobe.com — Fri, 07 Nov 2014 19:30:28 GMT

I'm using BC as the ecommerce portion of a site that sells certificates that people will purchase. There is an outside developer creating PDF certificates with their info and a custom code. Does anyone know how I can submit data from purchase form to an external url?

Validate by file type?

forums_noreply@adobe.com — Fri, 07 Nov 2014 19:22:38 GMT

Is there a way to validate file type for images uploaded via a web form?

We need to restrict files to .jpg, .png, or .gif.

Thanks,

Tim

Is there a way to notify the 'assigned to' user upon status change?

forums_noreply@adobe.com — Fri, 07 Nov 2014 16:15:09 GMT

could use some help/advice on "work flow" (not sure if this is the workflows or just a work flow we would do manually).

We want to be able to notify a user/admin, not a customer, about a change in the status of an order record.

EG:

order was completed a week ago
customer calls with problem
we look up order
we change status (or set the workflow) of order to "problem" (this would then kick an email to the person "assigned to") so they can work the problem. I tried creating a workflow with a step (to send an email), but setting the workflow in the order manually does not kick it off. <--is this possible or is there a different solution?

event module error in muse

forums_noreply@adobe.com — Fri, 07 Nov 2014 14:36:45 GMT

Got this error when trying to click on an event to get more details. Any ideas??

Auto stretch product thumbnail?

forums_noreply@adobe.com — Fri, 07 Nov 2014 09:38:28 GMT

I would like the product image to be a specific size for all the products in the catalogues so no matter how large or small the original image is it will stretch or shrink the image to the right size i set it to be.

this is the link to the webshop (large product view) I'm working on Right now it look like a mess he he. Breitlings Navitimer

Multiple domain setup within one single BC platform

forums_noreply@adobe.com — Fri, 07 Nov 2014 07:05:03 GMT

Do you know of any businesses that have setup a site like wag.com / diapers.com etc.. using Business Catalyst? Where they run from one BC implementation with different domains.

smtp issues

forums_noreply@adobe.com — Thu, 06 Nov 2014 23:07:23 GMT

Never had issues with BC mail before. I have 'upgraded' to OSX Yosemite and slowly things starts to fall apart. Mail worked fine for a few days but now I cannot send emails anymore using BC SMTP server. from all my SMTP accounts it's the only one that is failing to connect. I tried deleting my account in Mac Mail and create it again but doesn't work.

Anyone experiencing SMTP issues especially on the new Yosemite OS?

Thanks

Micha

How many email mailboxes can you have with a BC hosted site?

forums_noreply@adobe.com — Thu, 06 Nov 2014 21:55:23 GMT

Newbie here, if I decide to host a site with BC I know that email is not included with WebBasics but how many email mailboxes can I get with the upgraded subscriptions, and is there UK pricing anywhere?

Thanks for any help.

Cheers

Paul

were is the bc support team

forums_noreply@adobe.com — Thu, 06 Nov 2014 21:15:11 GMT

were is the bc support team

Redirect subdomain to a secure domain

forums_noreply@adobe.com — Thu, 06 Nov 2014 17:28:17 GMT

Is there any way to redirect a subdomain to a secure domain without getting certificate errors?

I have my subdomain CNAME (campus.unikemia.com) redirecting to another domain which is secure (unikemia.blackboard.com)

SHA-1, replace with SHA-2 Certificates

forums_noreply@adobe.com — Thu, 06 Nov 2014 14:57:16 GMT

Does anyone know anything about the impact or plans for BC concerning SHA-1 and SHA-2 certificates? Google and Microsoft plan to change their browsers regarding certificates. And this may impact payment gateways.

Our clients have started to receive notifications from their payment gateway providers that they must update to SHA-2. From what I have read, this stems from a problem with SSLv3.0 (POODLE - "Padded Oracle" exploit). SSLv3.0 support will be disabled I understand. I assume that this will concern BC payment gateways. Could the Adobe BC team comment on this please? Thanks!