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All of the sudden NONE of my secured area passwords are letting our distirbutors login, I tested with one of my own I use and same thing..... They were working early this morning and then reports from the distributors started coming in, so I retested and sure enough, known login/passes are not working any more
Is there something up with the system this morning?
Thanks
Tom Cuneo
Quick update, both issues introduced in this release has been fixed, please see the release page here - http://forums.adobe.com/docs/DOC-2372 and the status page for the exact timeline.
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Let me add that when we are trying to hit the secure login it is redirecting us to http://www.allnaturalassets.com/_System/SystemPages/General and is just a blank page.....
I reset my own login for this secured area and retested and it still is not working... We did nothing on this end so I am hoping something is known going on with BC right now.....
Tom
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I'm Having exactly the same problem, and have to present the client login part of the site i'm building today, sigh!!, Ir was working fine about 6 hours ago, any ideas??
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Im in a support chat right now with Adobe - will keep you posted, but is sounds like a system wide possibly issue....
Tom
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Hey Tom,
The Engineering team has identified the issue and are now working to fix it and deploy a hotpatch, we will update the status page with more details as the hotpatch is deployed - http://status.businesscatalyst.com/ and the release notes available here - http://forums.adobe.com/docs/DOC-2372
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They said they would update us on the forums here about it but it should get fixed with a release fix today....
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Doh lol didnt see your post Staff until I posted and it refreshed lol 🙂
Thanks
Tom
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Hey everyone,
A quick update on this one, a hotpatch that will address this is being deployed, pls see the exact timeline on the status page here - http://status.businesscatalyst.com/
Thanks!
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Thanks for the updates!
Tom
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Quick update, both issues introduced in this release has been fixed, please see the release page here - http://forums.adobe.com/docs/DOC-2372 and the status page for the exact timeline.
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Yes I was just about to post my users are logging in now without issue 🙂
Much thanks for the quick response times for fixing this issue....
Thanks
Tom