Error 502 with some CC apps

[LouisHay]

Hi,

I have a problem downloading Premiere Pro CC, After Effects CC and Illustrator CC.

The following message comes up when I try to install these apps:

"Download error. Unable to reach Adobe servers. Please check your internet connectivity,

firewall settings, and then try again.(502)"

This is weird because I've been able to intall other CC apps like Photoshop and InDesign,

using the same internet-connection.

If tried different things such as disabling my Firewall and Re-Installing the Application Manager.

Thanks for helping me.

[Mandeep5062 · Accepted solution]

Hi LouisHay

Please refer : http://forums.adobe.com/thread/1219913

[LouisHay]

I tried to change the location. Unfortunately this didn't work either. What else could help?

[Nishant Kumar Thakur]

Hi LouisHay,

Could you please try it once again? If it doesn't work, please hop into the connect room at http://my.adobeconnect.com/_a295153/pr-issues/ (login as a 'Guest' )so that we could have a screen share.

Thanks,

Nishant

[LouisHay]

ok, im in the connect room