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Apps in trial mode.

Explorer ,
Dec 05, 2017 Dec 05, 2017

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Hello Guys

All my apps are suddenly in trial mode.
I checked my subscription and it's still active for almost a year (Student)
I tried logging in and out. I removed all my active devices from my account and logged in again on the app.
My PC doesn't show up on active devices. Did some troubleshooting already but i'm not looking forward to remove all apps and installing them again.

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Creative Cloud

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correct answers 1 Correct answer

Explorer , Dec 10, 2017 Dec 10, 2017

Thanks for your answers guys.
I tried everything but nothing worked.

Eventually had contact with the service desk where they took over my computer.
The person deleted some folder in adobe, installed application manager and now everything is fine again.

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LEGEND ,
Dec 05, 2017 Dec 05, 2017

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Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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Community Expert ,
Dec 05, 2017 Dec 05, 2017

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Explorer ,
Dec 10, 2017 Dec 10, 2017

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Thanks for your answers guys.
I tried everything but nothing worked.

Eventually had contact with the service desk where they took over my computer.
The person deleted some folder in adobe, installed application manager and now everything is fine again.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines