LIght Room CC premium subscription not working

[davida92348733]

hi all,

so i signed up for the premium features on my iPad. The subscription took just fine, but the features are still locked. Any help appreciated.

[selondon]

There’s a couple of threads here when Guido from Adobe outlines some similar issue fixes, they may be worth a read and work for you (some still don’t have any luck it seems):

Lightroom Mobile Premium not working

Lightroom IOS Premium Activation

[davida92348733]

Thanks but none of that was helpful, other than pointing out that this is a very common issue!

[davida92348733]

I have logged out and in, reinstalled the app, restored purchases etc but nothing works..

[davida92348733]

So I’m still waiting for support from Adobe.. issue is still unresolved...

[jeremyf29287332]

I am having the same problems. iPhone 6splus.

[greule]

Could you both send me your Adobe-id, best as a private message, so that I can have a look at the server-side. Thanks in advance- Guido/ Lr Mobile QE